Summary
Overview
Work History
Education
Skills
Hobbies
Certification
References
Timeline
Generic

Jeremy Horta

Hesperia,CA

Summary

Diligent Customer Service professional bringing demonstrated expertise in customer support, task prioritization and time management. Familiar with diverse courtesy tasks, including moving product, collecting carts and locating items for customers. Proficient in stock management and sales support. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Able to perform chemical or biological processes such as PCR, gel electrophoresis, and DNA/RNA extraction due to previous lab classes. Gathered techniques such as centrifuging, rotary evaporation, vacuum filtration, NMR and IR spectroscopy, chromatography, and UV visible spectroscopy.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Courtesy Clerk

Ralphs Grocery Store
03.2022 - 03.2024
  • Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
  • Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
  • Helped customers take merchandise out of store and loaded items into vehicles.
  • Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
  • Improved customer experience by offering assistance with locating products throughout the store when needed.
  • Also assisted other departments such as meat department, dairy department, produce department, and the online pickup department due to being trained in such departments.

Education

Bachelor of Science - Biochemistry

University of California, Riverside
Riverside, CA
06.2026

High School Diploma -

Martin Luther King Jr. High School
Riverside, CA
05.2022

Skills

  • Positive Attitude
  • Strong Work Ethic
  • Customer Service
  • Outgoing and Friendly
  • Customer Assistance
  • Patience and Tolerance
  • Gel Electrophoresis
  • DNA/RNA extraction experience
  • PCR
  • Plant maintenance
  • Excel
  • Google Docs
  • Net Logo Pro
  • ChemDraw
  • JMP
  • Well built
  • Organized and efficient

Hobbies

- Mountain Biking (4 years)

- Off roading (5 years) 

- Music (Vinyl Records, less than year) 

- Long boarding (1 year) 

- Thrifting (1 year) 

- Playing pool (1 year) 


Certification

  • CPR BLS License - (5/31/2023 - 5/31/2025)

References

Sandra Lee

Store Director at Ralphs 

(323)-605-5153 


Adrian Aleman 

Manager at Ralphs 

(562)-704-0765


Janette 

Front End Manager at Ralphs 

(818)-336-0896


Joseph Arriaga

Front End Manager at Ralphs

joseph.arriaga@stores.ralphs.com

(951)-501-9847


Brianna Lee 

Starbucks Manager at Ralphs 

(951)-855-0241


Sunny Ramirez

Previous Manager at Ralphs

sunny.ramirez@stores.ralphs.com

(951)-707-5737


Timeline

Courtesy Clerk

Ralphs Grocery Store
03.2022 - 03.2024

Bachelor of Science - Biochemistry

University of California, Riverside

High School Diploma -

Martin Luther King Jr. High School
  • CPR BLS License - (5/31/2023 - 5/31/2025)
Jeremy Horta