Jeremy Hughes
Manager
Pendleton,IN
Summary
Results-driven Operations Manager resilient in developing teams while improving processes and increasing productivity. Bringing excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
13
13
years of professional experience
Work History
Operations Manager
FedEx
08.2021 - Current
- Supervised operations staff of 30 to 50 employees and ensured compliance with company policies and procedures.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Developed systems and procedures to improve operational quality and team efficiency.
- Trained and guided team members to maintain high productivity and performance metrics.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Directed initiatives to improve work environment, company culture or overall business strategy.
Ship Dock Process Guide
Amazon
Plainfield, IN
08.2020 - 08.2021
- Collaborating with other departments to optimize warehouse operations and keep production high.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Mentored team members to enhance professional development and accountability in workplace.
- Supervised team of 20 to 30 employees to support operational excellence and excellent customer service.
- Identified employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Coordinated with General Manager in different operational issues and promotional activities.
Director/Owner
GCC
01.2011 - 12.2020
- Ensure consistent adherence to established policy and procedures.
- Supervises, organizes, evaluates, and monitors business operations and staff.
- Recognize and solve project issues to ensure deadlines.
- Consulted with customers to assess needs and propose optimal solutions.
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Developed and maintained relationships with 30 to 40 clients
Education
No Degree -
Columbus State Community College
Columbus, OHSome College (No Degree) -
Brown Mackie
Akron, OHSkills
- MS Office
- Customer Relations
- Relationship Building
- Analytical and Critical Thinking
- Productivity Improvement
- Social Media Marketing
- Management Training
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Operations Manager
FedEx
08.2021 - Current
Ship Dock Process Guide
Amazon
08.2020 - 08.2021
Director/Owner
GCC
01.2011 - 12.2020
No Degree -
Columbus State Community College
Some College (No Degree) -
Brown Mackie
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