Jeremy Ingersoll
Sparta
Summary
Results-driven with a proven track record in managing logistics, optimizing budgets, and implementing risk mitigation strategies. Committed to ensuring seamless execution and high participant satisfaction.
Overview
16
16
years of professional experience
Work History
Event Coordinator
Macatawa Bank Corp
Holland, MI
11.2021 - Current
- Coordinated logistics for corporate events, ensuring seamless execution and participant satisfaction.
- Managed vendor relationships to negotiate services and pricing, optimizing event budgets effectively.
- Developed event timelines and schedules, streamlining planning processes for efficiency and clarity.
- Collaborated with marketing team to create promotional materials, enhancing event visibility and attendance.
- Oversaw on-site event operations, addressing issues promptly to maintain high standards of service.
- Implemented feedback mechanisms post-events, driving improvements in future planning and execution strategies.
- Analyzed attendee feedback to refine event offerings, aligning them more closely with participant expectations and preferences.
- Coordinated schedules and timelines for events.
- Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
- Managed event logistics and operations.
- Collaborated with cross-functional teams to ensure seamless event execution and positive outcomes.
- Established positive relationships with clients, ensuring their needs were met throughout the event planning process.
- Handled crisis management situations promptly, minimizing negative impact on event outcomes and client satisfaction.
- Facilitated smooth transitions between event segments by creating detailed schedules and providing clear communication to staff and participants.
Residential House Cleaner
Smitten Clean (Self-employeed)
Sparta, MI
03.2021 - 01.2026
- Delivered thorough cleaning services for residential spaces, ensuring high standards of cleanliness and organization.
- Utilized eco-friendly cleaning products to enhance client satisfaction and promote health-conscious living environments.
- Developed effective time management strategies to maximize efficiency in multiple client homes each day.
- Trained and mentored new cleaners on best practices and company standards for optimal results.
- Implemented quality control measures to consistently exceed client expectations in service delivery.
- Established strong relationships with clients, fostering trust and encouraging repeat business through exceptional service.
- Adapted cleaning techniques based on individual client needs, demonstrating flexibility and responsiveness in service provision.
- Developed strong relationships with clients, earning trust through reliability and attention to detail.
Bank Teller
Macatawa Bank Corp
Rockford, MI
11.2021 - 03.2023
- Processed customer transactions accurately and efficiently, ensuring compliance with bank policies.
- Provided exceptional customer service, resolving inquiries and enhancing client relationships.
- Assisted in training new tellers on operational procedures and customer service best practices.
- Maintained cash drawer accuracy through diligent reconciliation and transaction verification.
Screen Printing Cleaner
Mark It (temp Work)
Comstock Park, MI
01.2020 - 09.2021
- Conducted thorough cleaning of facilities to maintain hygiene and safety standards.
- Operated industrial cleaning equipment to ensure efficient floor maintenance and sanitation.
- Managed waste disposal processes in compliance with environmental regulations.
- Trained new staff on cleaning protocols and equipment usage for optimal performance.
- Oversaw quality control measures to guarantee consistency in cleaning outcomes across locations.
- Used time management and efficient cleaning methods to meet deadlines.
Transmission Rebuilder
Weller Truck Parts LLC.
Grandville, MI
06.2018 - 01.2020
- Rebuilt and repaired automatic and manual transmissions for various vehicles.
- Diagnosed transmission issues using advanced diagnostic tools and techniques.
- Collaborated with team members to streamline workflow processes for efficient repairs.
- Mentored junior technicians on transmission rebuilding techniques and safety protocols.
- Conducted quality control checks to ensure optimal performance of rebuilt transmissions.
- Maintained accurate records of repairs, parts used, and inventory levels for operational efficiency.
- Contributed to team success through collaborative problem-solving sessions, addressing complex transmission issues together.
Logistics Supervisor
Harbor Freight
Grand Rapids, MI
06.2015 - 05.2018
- Supervised daily operations, ensuring compliance with company policies and procedures.
- Trained and mentored team members to enhance customer service skills and product knowledge.
- Implemented inventory management strategies, reducing stock discrepancies and improving order accuracy.
- Coordinated sales promotions, contributing to increased foot traffic and revenue growth.
- Analyzed sales data to identify trends and adjust merchandising strategies accordingly.
- Established performance metrics for staff, fostering accountability and enhancing team productivity.
- Resolved customer complaints efficiently, maintaining high satisfaction levels and loyalty.
- Developed staff schedules, optimizing labor costs while meeting operational demands.
- Assisted customers in locating products and making informed purchasing decisions based on their needs and preferences.
- Trained new employees on store policies, procedures, and sales techniques to enhance their performance.
- Enhanced store appearance with regular maintenance, cleaning, and organization of merchandise areas.
- Resolved conflicts among staff members professionally and fairly, maintaining a cohesive team dynamic.
- Monitored loss prevention efforts to minimize theft incidents and maintain overall store security.
- Processed exchanges, refunds and team member purchases to keep cashiers focused on efficiently checking out regular customers.
- Coordinated merchandising displays, signage and sales enablement.
- Conducted thorough audits of cash registers, ensuring accuracy and accountability in financial transactions.
- Boosted store sales through effective merchandising, product placement, and promotional displays.
Heavy Equipment Mechanic
United States Marine Corps
Camp Pendleton South, CA
10.2009 - 11.2014
- Diagnosed and repaired heavy equipment, ensuring optimal functionality and safety compliance.
- Conducted routine maintenance on trucks and machinery to enhance reliability and performance.
- Collaborated with team members to streamline repair processes, reducing turnaround time for service requests.
- Mentored junior mechanics in troubleshooting techniques and best practices for equipment maintenance.
- Implemented preventive maintenance schedules, minimizing equipment downtime and operational disruptions.
- Utilized diagnostic tools to identify issues quickly, improving accuracy in repairs and service efficiency.
- Maintained detailed records of repairs and maintenance activities, supporting regulatory compliance audits.
- Led initiatives to improve shop safety protocols, fostering a culture of safety awareness among staff.
- Maintained a clean work environment that promoted safety while enhancing overall productivity.
- Reduced machinery downtime by swiftly diagnosing issues and implementing effective repair solutions.
- Analyzed malfunctioning equipment and determined type of repairs required.
- Maintained meticulous records of all repair work that was made to machines and equipment.
Education
Botony
Grand Rapids Community College
Grand Rapids, MINo Degree - Civil Engineering
Marine Corps University
Camp Pendleton South, CASkills
- Managing event logistics
- Project execution
- Time allocation planning
- Organizational time strategies
- Strategic decision-making
- Task scheduling
- Risk mitigation strategies
- Event coordination expertise
- Expense tracking
- Information tracking systems
Timeline
Event Coordinator
Macatawa Bank Corp
11.2021 - Current
Bank Teller
Macatawa Bank Corp
11.2021 - 03.2023
Residential House Cleaner
Smitten Clean (Self-employeed)
03.2021 - 01.2026
Screen Printing Cleaner
Mark It (temp Work)
01.2020 - 09.2021
Transmission Rebuilder
Weller Truck Parts LLC.
06.2018 - 01.2020
Logistics Supervisor
Harbor Freight
06.2015 - 05.2018
Heavy Equipment Mechanic
United States Marine Corps
10.2009 - 11.2014
Botony
Grand Rapids Community College
No Degree - Civil Engineering
Marine Corps University