Jeremy Jackson
Charlotte,NC
Summary
A dedicated and results-driven professional with a proven track record of exceptional problem-solving abilities and outstanding customer service. With experience in managing safety protocols, resolving operational challenges, and streamlining processes, I bring a strong commitment to ensuring smooth and efficient operations. Skilled in anticipating and addressing potential issues, I work proactively to minimize disruptions and enhance overall performance. My ability to adapt quickly in fast-paced environments, coupled with my passion for fostering a culture of excellence, makes me an asset to any team. Eager to contribute my knowledge, leadership, and problem-solving expertise to a dynamic and forward-thinking organization, I am confident in my ability to support both operational success and a positive customer experience.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Ride Supervisor
Carowinds
Charlotte, NC
04.2024 - 10.2024
- Communicated effectively with staff members about changes in policies or procedures.
- Ensured rides were properly maintained to meet safety standards.
- Managed emergency situations related to the operation of rides in a professional manner.
Ride Operator
Carowinds
Charlotte, North Carolina
06.2022 - 10.2024
- Operated control panels for ride systems and monitored audio and visual equipment.
- Reported any mechanical or operational issues to maintenance staff promptly.
- Resolved customer complaints in a professional manner.
Education
Bachelor of Science - Data Science
University of North Carolina At Charlotte
Charlotte, NC06-2025
Skills
- Data analysis
- Machine learning
- Python programming
- Effective communication
- Problem solving
- Customer service
- MS Excel
- Team Training
Affiliations
- Flight School (Currently Enrolled)
- College Club Tennis
- Eagle Scout (2021)
Certification
- MS Office Certified
Timeline
Ride Supervisor
Carowinds
04.2024 - 10.2024
Ride Operator
Carowinds
06.2022 - 10.2024
Bachelor of Science - Data Science
University of North Carolina At Charlotte