Zakiyyah Greenwood
Philadelphia,PA
Summary
Dedicated and reliable professional with a strong background in security, patient care, and youth supervision. Experienced in monitoring environments, enforcing rules, and ensuring safety in high-responsibility roles. Proven ability to manage conflict, respond to emergencies, and maintain order while treating individuals with respect and professionalism. Strong observational skills, communication abilities, and commitment to maintaining secure and structured environments make me well prepared for any task.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Home Health Aide
Mcmanus Homes
Philadelphia, PA
03.2023 - Current
- Monitored client conditions and reported changes, demonstrating strong observation skills
- Maintained safe and structured environments for clients
- Assisted individuals with daily living activities while enforcing care plans
- Documented care and incidents accurately and consistently
- Communicated effectively with families and healthcare professionals
Home Health Aide
Martha's Way Homecare
Philadelphia, PA
09.2020 - 03.2023
- Ensured client safety by following strict health and safety protocols
- Managed daily routines and responsibilities for multiple clients
- Responded quickly to emergencies and health concerns
- Built trust while maintaining professional boundaries
Security Officer
Allied Universal Security Services
Philadelphia, PA
04.2018 - 06.2022
- Monitored premises to prevent unauthorized access and ensure safety
- Conducted patrols and identified potential risks or threats
- Responded to alarms and incidents, coordinating with law enforcement
- Enforced policies and procedures to maintain order
- Completed detailed incident reports and documentation
Youth Group Leader
Vare Recreation Center
Philadelphia, PA
06.2016 - 07.2019
- Supervised groups of youth in structured activities
- Managed behavior and resolved conflicts effectively
- Led programs promoting discipline, teamwork, and accountability
- Mentored participants and encouraged positive decision-making
Education
High School Diploma -
One Bright Ray
Philadelphia, PA06.2020
Skills
- Surveillance & Monitoring
- Conflict Resolution
- Incident Reporting
- Access Control
- Emergency Response
- Rule Enforcement
- Report Writing
- Communication Skills
- De-escalation Techniques
- Safety & Security Procedures
- Decision Making Under Pressure
Certification
- Certified Home Health Aide (CHHA)
- Home Care Aid (HCA)
- First Aid & Safety Knowledge
Timeline
Home Health Aide
Mcmanus Homes
03.2023 - Current
Home Health Aide
Martha's Way Homecare
09.2020 - 03.2023
Security Officer
Allied Universal Security Services
04.2018 - 06.2022
Youth Group Leader
Vare Recreation Center
06.2016 - 07.2019
High School Diploma -
One Bright Ray