Jeremy Jedlicka

Volunteer Fire Fighter and EMT

• Established new accounts through cold calling and personal visits to potential customers.
• Contacted new and existing customers to discuss ways to meet needs through specific products and services.
• Increased sales revenue by developing strong relationships with key clients
• Utilized customer feedback to identify new product opportunities and market trends.

• Displayed financial responsibility through P&L management.
• Enhanced customer satisfaction through providing exceptional service and timely resolutions to concerns.
• Boosted employee morale and reduced turnover by creating a positive work environment and offering ongoing professional development opportunities.
• Expanded market reach by identifying new business opportunities in market area.
• Managed daily operations, ensuring smooth operation of business.

• 2.5 years in Service disassembling and reassembling motors
• 3rd shift foreman for 1.5 years
• 3 years testing incoming and repaired motors, Voltages from 115 vac to 7200 vac, 0.25hp through 800hp single and three phase, took vibrational and electrical data
• 1.5 years in Root Cause Failure Analysis
• Inspected and diagnosed all types of failures and types of repairs
• Reported findings to Department leads, Customer service, and Customer contacts
• 2 years in customer service, curating relationships with all customers, Handled counter customers with immediate needs to large customers with multiple ongoing repairs

• Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
• Addressed customer concerns promptly and professionally, turning potentially negative experiences into positive outcomes.
• Correctly calculated inventory and ordered appropriate supplies.
• Set clear expectations and created positive working environment for employees.