Jeremy Johnson
Round Rock ,TX
Summary
Detail-oriented Insurance & Compliance Specialist with over 15 years of progressive experience across claims management, pharmacy operations, and state regulatory oversight. Adapt at leading administrative investigations, interpreting policy language, and improving organizational efficiency. Recognized for strong documentation, customer service, and the ability to navigate high-volume environments while maintaining compliance with regulatory standards.
Overview
18
18
years of professional experience
Work History
Insurance Specialist
TDI - Division of Workers' Compensation
10.2017 - Current
- Conducted compliance reviews and investigations of administrative violation referrals.
- Paying attention to detail, follow complex written procedures.
- Being flexible and able to handle multiple tasks and meet daily deadlines in a high production environment.
- Communicate and work effectively with a wide range of people with varied skills, and knowledge.
- Analyze and solve work-related problems and work independently on a variety of administrative work and technical assignments.
- Manage workload and priorities to meet necessary deadlines. Works both independently and as a team player.
Pharmacy Technician
CVS Pharmacy
10.2007 - 10.2019
- Conducted training sessions for new employees.
- Making weekly schedule for team members.
- Providing excellent customer service.
- Dispensing correct medications.
- Processing insurance claims, and typing prescriptions into the store system.
- Assist the pharmacist with the hiring process.
Education
Biology
Texas State University
San Marcos, TXAssociate Degree In Science -
Austin Community College
Austin, TX12.2015
Pharmacy Technician
Everest Institute
Austin, TX05.2007
Diploma -
Austin High School
Austin05.2005
Skills
- Claims management
- Reporting skills
- Documentation skills
- Communication
- Flexibility
- Regulatory compliance
- Customer service
Timeline
Insurance Specialist
TDI - Division of Workers' Compensation
10.2017 - Current
Pharmacy Technician
CVS Pharmacy
10.2007 - 10.2019
Biology
Texas State University
Associate Degree In Science -
Austin Community College
Pharmacy Technician
Everest Institute
Diploma -
Austin High School
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