Jeremy Kaplan
Little Elm,TX
Summary
Accomplished Managing Partner at Bridgestone Retail Operations LLC, adept in strategic planning and operations management, significantly enhancing revenue growth and client relationships. Demonstrated expertise in financial administration and ethical leadership, achieving substantial cost reductions and fostering a culture of continuous improvement. Skilled in business development, with a proven track record of securing profitable partnerships and driving fiscal responsibility.
Overview
18
18
years of professional experience
Work History
Managing Partner
Bridgestone Retail Operations LLC.
1845 E Rosemeade Pkwy
07.2008 - Current
- Negotiated high-value contracts with clients, securing profitable partnerships for the company.
- Established and implemented business procedures and process improvements.
- Spearheaded successful client engagements resulting in repeat business and positive referrals from satisfied clients.
- Oversaw financial management of the business, including budgeting, forecasting, and analysis, ensuring fiscal responsibility and profitability.
- Increased client base by implementing effective marketing strategies and fostering long-term relationships.
- Optimized resource allocation, reducing operational costs while maintaining service quality standards.
- Led recruitment efforts to attract top talent, contributing to a highly skilled workforce capable of meeting client demands effectively.
- Established clear communication channels within the organization, fostering collaboration among team members towards shared goals.
- Developed comprehensive business plans that led to significant revenue growth and expansion opportunities.
- Evaluated market trends to identify new business opportunities and develop targeted growth strategies accordingly.
- Conducted regular performance reviews for staff members to ensure alignment with company goals and foster professional development.
- Established and maintained strong relationships with customers, vendors and strategic partners.
Assistant Manager
Valvoline
Carrollton, TX
03.2006 - 07.2008
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
Education
High School Diploma -
Hebron High School
Carrollton, TX05.2005
Skills
- Revenue Growth
- Strategic Planning
- Operations Management
- Financial reporting understanding
- Financial Administration
- Business development expertise
- Cost Reduction
- KPI Tracking
- Business Development
- Ethical Leadership
- Payroll understanding
- Profit and Loss Management
- Client Relationship Building
- Business Administration
Accomplishments
- Supervised team of 15 staff members.
- Exceeded monthly store sales goals 9 years in a row.
- Staffing - Worked directly with Human Resources to streamline hiring and onboarding process.
- Supervision - Supervised sales team to monitor sales activity and goal achievement.
- Received the President's Challenge award 3 years in a row.
Timeline
Managing Partner
Bridgestone Retail Operations LLC.
07.2008 - Current
Assistant Manager
Valvoline
03.2006 - 07.2008
High School Diploma -
Hebron High School