Detail-oriented individual with high motivation and strong community relationships. Committed to helping the greater Jacksonville community by providing the best possible service the customers deserve.
Overview
18
18
years of professional experience
Work History
Service Manager
Westown Ford
Jacksonville, IL
09.2016 - Current
Established sales goals and strategies that contributed to increased growth in sales and profitability.
Enhanced sales volume through skilled support to both new and inactive customers.
Increased sales from various channels.
Upheld team productivity and quality objectives by setting and maintaining clear benchmarks for service.
Hired, trained and developed service department staff to drive performance.
Mortgage Loan Officer
Diamond Residential Mortgage Company
Springfield, IL
05.2013 - 08.2016
Developed and maintained relationships with local real estate agents.
Approved loans that met specifications.
Cultivated partnerships with individuals and firms to better promote products meeting customers' needs.
Juggled multiple projects and tasks to ensure high quality and timely delivery.
Assessed feasibility of loan approval by reviewing financial histories, available credit and current employment.
Environmental Health and Safety Manager
Morgan County Health Department
Jacksonville, IL
01.2008 - 05.2013
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Prioritized and organized tasks to efficiently accomplish service goals.
Demonstrated self-reliance by meeting and exceeding workflow needs.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Education
Bachelor of Science -
MacMurray College
2001
Skills
Staff management
Leadership
People skills
Reliable and trustworthy
Education and Training
other
Experience
["Occupational Health and Safety Specialists"],["Loan Officers"],["First-Line Supervisors of Mechanics, Installers, and Repairers"]
Specialty Clinical Nurse-Acute Pain Service at Taranaki Base Hospital Westown,Specialty Clinical Nurse-Acute Pain Service at Taranaki Base Hospital Westown,