Summary
Overview
Work History
Education
Skills
Training Computer Skills
Software
Work Availability
Timeline
Hi, I’m

Jeremy Kunkle

Gastonia,NC
Jeremy Kunkle

Summary

Dedicated Customer Service professional and medical billing analyst with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

17
years of professional experience

Work History

Envision Healthcare

Medical Billing Coordinator
01.2015 - 10.2023

Job overview

  • Review and analyze medical records for billing
  • Reconcile patient volume data and prepare reports
  • Create, maintain, and follow up on physician deficiencies in medical charting
  • Process completed medical records for coding
  • Managed variety of hospital sites, specializing in Emergency Room billing.
  • Processed and Analyzed over 100 medical charts per day
  • Generated monthly billing and posting reports for management review.
  • Coordinated with clinical teams to ensure proper documentation was received for accurate coding and claim submissions, reducing delays in reimbursements.
  • Accurately entered patient demographic and billing information in billing system to enable tracking history and maintain accurate records.
  • Participated in cross-functional meetings, providing valuable insights into billing operations and ensuring proper coordination among various departments.
  • Generated reports and analyzed trends to maximize reimbursement and reduce claim denials.
  • Prevented financial delinquencies by working closely with managers to resolve billing issues before becoming unmanageable.
  • Skilled at working independently and collaboratively in team environment.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.

Infinity Sales Group

Quality Assurance Analyst/Sales Representative
01.2011 - 01.2015

Job overview

  • Coached sales representatives in order to maintain highest quality standards
  • Created quality monitoring forms
  • Identified trends and statistics throughout sales calls
  • Investigated customer claims by handling escalations
  • Reviewed cancellation reports
  • Reviewed 80-100 representative calls for quality
  • Maintained comprehensive knowledge of relevant industry regulations and standards, ensuring compliance throughout QA processes
  • Mentored and coached team members on QA topics and strategies.

Saveology.com

Quality Assurance Analyst/Sales Representative
01.2010 - 01.2011

Job overview

  • Sold internet, cable, and satellite services for top nationwide companies via inbound calls
  • Ensured customer satisfaction by verifying that products met specifications and functioned as intended before release.
  • Up sold additional services
  • Coached sales representatives
  • Created quality monitoring forms
  • Identified trends and statistics throughout sales calls
  • Submitted daily reports to corporate account managers
  • Investigated customer claims by handling escalations
  • Provided training sessions to new hires
  • Lead a team of 3 members, as Senior Analyst for Dish Network.
  • Supported company in maintaining work environment focused on quality, communication, collaboration, integration, and teamwork.
  • Streamlined QA processes for increased efficiency and reduced time spent on redundant tasks.
  • Organized and maintained work environment to allow for maximum productivity.
  • Passionate about learning and committed to continual improvement.
  • Strengthened communication skills through regular interactions with others.
  • Gained extensive knowledge in data entry, analysis and reporting.

Food for the Poor

Assignment Coordinator
01.2007 - 01.2009

Job overview

  • Qualify 50 leads/day for suitability based on department objectives
  • Call churches to obtain assignments for speakers
  • Call to follow up with printed information via fax and email
  • Organize travel arrangements
  • Maintain communication with speakers
  • Update and maintain source code data for assignments, schedules and availability
  • Improved team productivity by coordinating tasks and schedules effectively, ensuring timely completion of assignments.

Education

Keiser University
Ft. Lauderdale, FL

Associate of Science in Radiologic Technology
01.2017

University Overview

Skills

  • Error Revision
  • Organizational abilities
  • Discrepancy Resolution/Reconciliation
  • CERNER/EPIC
  • Medical record security
  • Quality Assurance Management
  • Patient Billing Procedures
  • Records Research
  • Motivation and Initiative
  • Deadline Adherence
  • Medical terminology expert
  • HIPAA Compliance Understanding
  • Microsoft Office
  • Chart Auditing

Training Computer Skills

Training Computer Skills
  • Microsoft Office 365
  • Salesforce
  • Michael Angelo
  • Incontact
  • BLS Certified
  • Windows based operations
  • EPIC Medical Software
  • Cerner Powerchart

Software

MS Office

Cerner Powerchart

Epic EMR

Inbound/Outbound Call Center Programs

Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Timeline

Medical Billing Coordinator
Envision Healthcare
01.2015 - 10.2023
Quality Assurance Analyst/Sales Representative
Infinity Sales Group
01.2011 - 01.2015
Quality Assurance Analyst/Sales Representative
Saveology.com
01.2010 - 01.2011
Assignment Coordinator
Food for the Poor
01.2007 - 01.2009
Keiser University
Associate of Science in Radiologic Technology

Similar Profiles

  • Kelly LeBlanc

    Kelly LeBlancKelly LeBlanc

    Executive Assistant to the CCO/VPO/VPCS at Envision HealthcareExecutive Assistant to the CCO/VPO/VPCS at Envision Healthcare

    View Profile
  • Leigh Tanner

    Leigh TannerLeigh Tanner

    Attending Anesthesiologist at Envision HealthcareAttending Anesthesiologist at Envision Healthcare

    View Profile
  • Laura Fisher

    Laura FisherLaura Fisher

    Payment Integrity /Refunds Specialist II at Envision HealthcarePayment Integrity /Refunds Specialist II at Envision Healthcare

    View Profile
Jeremy Kunkle