Jeremy Lipsey
Conyers,GA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Business Development
Thryv
Dallas, TX
08.2021 - 02.2024
- Focused on selling Thryv's CRM
- Utilized CRM software to track leads, manage pipeline, and analyze sales performance metrics
- Collaborated with cross-functional teams including marketing and product development to drive sales initiatives and product improvements
- Partnered closely with internal stakeholders to achieve team goals and work toward Thryv's mission to protect and grow local business market
- Helped grow local business market share
- Educated and guided prospects through the buyer's journey to help them understand how CRM can grow their business
- Met weekly and monthly KPIs
- Achieved top sales performer status for three consecutive quarters, exceeding sales targets by an average of 25%.
Account Manager, Inside Sales
Barracuda Networks
Alpharetta, GA
05.2018 - 08.2021
- Focused on retention and upsell of various products within IT infrastructure
- Provided technical support to customers regarding products and services.
- Prepared proposals for new business opportunities based on client requirements.
- Tracked key performance metrics such as lead generation, conversion rates, and average sale.
- Resolved customer disputes or complaints in a timely manner.
- Negotiated contracts, pricing, and terms to ensure mutually beneficial agreements
- Cultivated and managed a portfolio of clients, consistently exceeding quarterly sales targets by 20%
- Led and provided pre-sales support for the development and implementation of products/licensing/solutions
- Drove pipeline through Salesforce.com, plus fielding and supporting inbound phone transfers from customer service
- Produced high volume calls daily
- Met monthly quotas by cross-selling and upselling
- Achieved 100% quota 2 years consecutively.
Sales Manager
SecurCare Self Storage
Doraville, GA
08.2016 - 04.2018
- Day-to-day operations of site including account management, account receivables, rental insurance and retail products
- Provided accurate and appropriate information in response to customer inquiries
- Made reasonable procedure exceptions to accommodate unusual customer requests
- Offered exceptional customer service both in person and on the phone
- Built customer loyalty by placing follow-up calls for customers who reported product issues
- Operated with Microsoft Word and Microsoft Excel to provide service for customers and the company.
Education
Associates of Applied Science in Computer Information Systems -
Ogeechee Technical College
05.2014
Associates of Applied Science in Networking -
Ogeechee Technical College
05.2014
Skills
- Sales prospecting and lead generation
- Negotiation and closing deals
- Relationship building and client management
- Excellent communication and interpersonal skills
- Proficiency in CRM software and sales tools
- Strong organizational and time management abilities
- Client Engagement
- Data Collection
- Search Engine Optimization
- Business Correspondence
- Customer Engagement
- Direct Mail Campaigns
Affiliations
- Entrepreneur
Accomplishments
- 100% quota attainment
References
References available upon request.
Timeline
Business Development
Thryv
08.2021 - 02.2024
Account Manager, Inside Sales
Barracuda Networks
05.2018 - 08.2021
Sales Manager
SecurCare Self Storage
08.2016 - 04.2018
Associates of Applied Science in Computer Information Systems -
Ogeechee Technical College
Associates of Applied Science in Networking -
Ogeechee Technical College