Successful lead manager in sales and customer service representative with background in packaging and line operations. 7+ years of experience and diverse.
Work History
Line staff
UPS | 2020 - 2020
Operations of package distribution and line management.
Assisted with package distribution operations and line management tasks. Supported package shipping activities as a temporary assistant.
Zaxbys | undefinedundefined
Cooking and maintaining cleanliness of store operations
Arbys | undefinedundefined
Cooking and maintaining cleanliness of store operations
Sales Associate
Harveys | 2016 - 2017
Customer service and sales rep. bagger and stock assistant
Cook
Burger King | 2019 - 2020
Cook and direct line staff
Operated line staff to ensure kitchen operations
daily activities of line staff to ensure timely meal preparation and adherence to safety protocols.
3 Years
Teleperformance | 08.2023 - Current
Specialization in sales, issue resolve and customer service.
Team Leader
2 Years 2 Months
Walmart | 09.2022 - 11.2024
Oversaw daily operations, ensuring compliance with safety and quality standards.
Trained and mentored team members to enhance productivity and efficiency.
Implemented process improvements that streamlined workflows and reduced operational delays.
Coordinated inventory management activities, optimizing stock levels and minimizing waste.
Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
Stocking Associate
1 Year 7 Months
Walmart | 12.2024 - 07.2026
Organized stock shelves efficiently to maintain optimal inventory levels.
Assisted in receiving and processing incoming merchandise deliveries.
Ensured compliance with safety protocols during stocking activities.
Collaborated with team members to optimize product placement for visibility.
Conducted regular stock counts to verify accuracy of inventory records.
Education
High School Diploma
Monroe comprehensive high school | Albany, GA | 05.2016
College - Mechanical engineering
Albany State University
Some college
Skills
Achieved heightened team morale and performance by cultivating a positive work atmosphere.
Elevated team dynamics through the establishment of a supportive work environment.
Drove team performance improvements by fostering a culture of positivity and collaboration.