Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Jeremy Metcalf

Summary

Dedicated and adaptable professional known for efficiency, creativity, and the ability to learn quickly. Strong work ethic and effective communication skills. Possess specialized skills in analysis, data entry, interagency collaboration, crisis intervention, and human development. Eager to contribute to a dynamic team, transfer existing skills, hone new skills, and support organizational goals.

Overview

13
13
years of professional experience

Work History

Juvenile Officer

23rd Judicial District - Juvenile Division
12.2017 - Current
  • Enforces conditions of probation, ensuring that all court orders are fulfilled.
  • Conducts intake interviews with juvenile offenders and their families to assess the needs of each individual.
  • Monitors court proceedings for juveniles, providing support during hearings and sentencing.
  • Advises judges on rehabilitation options for juvenile offenders, based on assessments conducted at intake meetings.
  • Independently manages a full caseload of juveniles representing a range of ages, charges, and rehabilitation needs.
  • Conducts office, home, and school visits with juveniles, families, counselors, and other appropriate officials.
  • Provides crisis intervention services when needed to de-escalate volatile situations between youths or between youths and adults.
  • Maintains detailed records of all client interactions.
  • Leads and participates in regular training conferences to stay aware of and communicate developments in the field.

Stock Lead

Gap Factory Outlet
09.2017 - 11.2017
  • Ensured execution of all shipment receiving and processing procedures were up to floor-ready standards.
  • Reviewed inventory levels and replenished stock.
  • Effectively maintained the stockroom.
  • Ensured that all delivery information was recorded and accurately reported.
  • Communicated daily goals to associates and coordinated individual/team tasks to ensure that goals were met.
  • Analyzed sales data to identify trends or opportunities for improvement.
  • Assisted with managing the sales floor.
  • Assisted with marketing and branding of the store.

Sales Lead - Athlete/Specialist

Under Armour Factory House
09.2015 - 04.2017
  • Provided customer service and completed sales transactions.
  • Handled returns, applied discounts, and delivered sales updates.
  • Maintained store key and helped manage the sales floor.
  • Effectively executed end-of-day procedures, including counting the tills, making deposits, and emailing corporate daily reports.
  • Directed the cleaning of the store and replenishment of inventory for the next business day.
  • Assisted with marketing and branding of the store.

Office Assistant

AAMI/TEAMS Office
01.2015 - 05.2015
  • Answered incoming calls professionally and directed callers to the appropriate personnel.
  • Conducted data entry tasks with a high level of accuracy and efficiency.
  • Typed, formatted, and edited correspondence and other documents.
  • Reviewed files, records, and other documents to obtain information or respond to requests.
  • Maintained confidentiality of sensitive information and documents.
  • Supported the planning and execution of events.
  • Scheduled and coordinated meetings.

Centerfire Packer

Remington Arms & Ammunition
06.2014 - 08.2014
  • Packed products per specified instructions.
  • Wrapped items securely using appropriate packing materials.
  • Inspected packages for accuracy and completeness before shipping.
  • Labeled boxes, crates, and other containers accurately.

Model

Abercrombie
10.2012 - 12.2012
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing, and styling.
  • Processed transactions using a point-of-sale system.
  • Maintained up-to-date knowledge of store merchandise and policies.

Sales Associate, Garden Center

Wal-Mart
04.2012 - 08.2012
  • Greeted customers and provided exceptional customer service.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Recommended, selected, and located merchandise based on customer desires.
  • Processed transactions using a point-of-sale system.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Conducted inventories regularly to track stock levels.
  • Provided plant care to ensure products retained health.

Education

B.A. - Criminal Justice

University of Arkansas At Little Rock
Little Rock, AR
01.2016

High School Diploma -

Carlisle High School
Carlisle, AR
01.2012

Skills

  • Youth Mentorship
  • Interagency collaboration
  • Records management
  • Legal documentation
  • Device troubleshooting
  • Data Entry
  • Courtroom Testimony
  • Training delivery
  • Exceptional communication skills
  • Customer Service
  • Analytical Thinking
  • Resource Coordination

Affiliations

  • Current AJOA Executive Board Member
  • AAMI Academic Medals
  • University of Arkansas at Little Rock Dean's List
  • Former AAMI Mentor
  • Former Maumelle Youth Basketball Coach
  • Former Student Advisory Board Member
  • Kappa Alpha Psi Fraternity, Inc.

References

  • Darrell, Foster, (501) 765-9845, 2220 Bearskin Drive, Sherwood, AR, 72120
  • Sara, Talbert, (501) 044-2263, 807 Eastern Ave., Cabot, AR, 72023
  • John, Blackmon, (501) 541-2020, One State Police Plaza Dr., Little Rock, AR, 72209

Timeline

Juvenile Officer

23rd Judicial District - Juvenile Division
12.2017 - Current

Stock Lead

Gap Factory Outlet
09.2017 - 11.2017

Sales Lead - Athlete/Specialist

Under Armour Factory House
09.2015 - 04.2017

Office Assistant

AAMI/TEAMS Office
01.2015 - 05.2015

Centerfire Packer

Remington Arms & Ammunition
06.2014 - 08.2014

Model

Abercrombie
10.2012 - 12.2012

Sales Associate, Garden Center

Wal-Mart
04.2012 - 08.2012

B.A. - Criminal Justice

University of Arkansas At Little Rock

High School Diploma -

Carlisle High School
Jeremy Metcalf