Dedicated and adaptable professional known for efficiency, creativity, and the ability to learn quickly. Strong work ethic and effective communication skills. Possess specialized skills in analysis, data entry, interagency collaboration, crisis intervention, and human development. Eager to contribute to a dynamic team, transfer existing skills, hone new skills, and support organizational goals.
Overview
13
13
years of professional experience
Work History
Juvenile Officer
23rd Judicial District - Juvenile Division
12.2017 - Current
Enforces conditions of probation, ensuring that all court orders are fulfilled.
Conducts intake interviews with juvenile offenders and their families to assess the needs of each individual.
Monitors court proceedings for juveniles, providing support during hearings and sentencing.
Advises judges on rehabilitation options for juvenile offenders, based on assessments conducted at intake meetings.
Independently manages a full caseload of juveniles representing a range of ages, charges, and rehabilitation needs.
Conducts office, home, and school visits with juveniles, families, counselors, and other appropriate officials.
Provides crisis intervention services when needed to de-escalate volatile situations between youths or between youths and adults.
Maintains detailed records of all client interactions.
Leads and participates in regular training conferences to stay aware of and communicate developments in the field.
Stock Lead
Gap Factory Outlet
09.2017 - 11.2017
Ensured execution of all shipment receiving and processing procedures were up to floor-ready standards.
Reviewed inventory levels and replenished stock.
Effectively maintained the stockroom.
Ensured that all delivery information was recorded and accurately reported.
Communicated daily goals to associates and coordinated individual/team tasks to ensure that goals were met.
Analyzed sales data to identify trends or opportunities for improvement.
Assisted with managing the sales floor.
Assisted with marketing and branding of the store.
Sales Lead - Athlete/Specialist
Under Armour Factory House
09.2015 - 04.2017
Provided customer service and completed sales transactions.
Handled returns, applied discounts, and delivered sales updates.
Maintained store key and helped manage the sales floor.
Effectively executed end-of-day procedures, including counting the tills, making deposits, and emailing corporate daily reports.
Directed the cleaning of the store and replenishment of inventory for the next business day.
Assisted with marketing and branding of the store.
Office Assistant
AAMI/TEAMS Office
01.2015 - 05.2015
Answered incoming calls professionally and directed callers to the appropriate personnel.
Conducted data entry tasks with a high level of accuracy and efficiency.
Typed, formatted, and edited correspondence and other documents.
Reviewed files, records, and other documents to obtain information or respond to requests.
Maintained confidentiality of sensitive information and documents.
Supported the planning and execution of events.
Scheduled and coordinated meetings.
Centerfire Packer
Remington Arms & Ammunition
06.2014 - 08.2014
Packed products per specified instructions.
Wrapped items securely using appropriate packing materials.
Inspected packages for accuracy and completeness before shipping.
Labeled boxes, crates, and other containers accurately.
Model
Abercrombie
10.2012 - 12.2012
Greeted customers and provided exceptional customer service.
Assisted customers with product selection, sizing, and styling.
Processed transactions using a point-of-sale system.
Maintained up-to-date knowledge of store merchandise and policies.
Sales Associate, Garden Center
Wal-Mart
04.2012 - 08.2012
Greeted customers and provided exceptional customer service.
Maintained up-to-date knowledge of store merchandise and policies.
Recommended, selected, and located merchandise based on customer desires.
Processed transactions using a point-of-sale system.
Restocked shelves as needed to ensure sufficient inventory levels.
Conducted inventories regularly to track stock levels.
Provided plant care to ensure products retained health.
National Service Person at Judicial Services- Accra High Court , Commercial DivisionNational Service Person at Judicial Services- Accra High Court , Commercial Division