Summary
Overview
Work History
Education
Skills
Timeline
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Jeremy M Jurgensen

Lake Park

Summary

Experienced professional with 14 years of management expertise, including a decade at TruGreen overseeing branch operations and 4 years as the primary business contact for a FedEx CSP. Currently excelling as an Operations Coordinator at FedEx, with a keen emphasis on safety, logistics, and team leadership. Eager to apply extensive background in operations, safety compliance, and personnel management to a progressive leadership position focused on growth.

Overview

21
21
years of professional experience

Work History

Operations Coordinator

Federal Express Inc.
03.2022 - Current
  • Collaborated with area managers to evaluate needs and optimize operational plans.
  • Led successful projects from conception to completion, achieving objectives on time and within budget constraints.
  • Developed strong relationships with clients, maintaining open lines of communication to promote loyalty and retention.
  • Boosted productivity by establishing effective communication channels between departments.
  • Manage and perform daily, morning meetings
  • Assist where I am needed, whether it is unloading trailers or QA

P&D Driver, Business Contact, Route Manager

Mass Inc
05.2018 - 02.2022
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Recruited, trained and supervised delivery drivers to maintain service quality and safety standards.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Production Manager/Technician

TruGreen
08.2004 - 05.2017
  • Resolved issues quickly to maintain productivity goals.
  • Managed multiple projects concurrently, ensuring timely completion and meeting budget constraints.
  • Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions.
  • Oversaw quality control efforts, maintaining strict adherence to industry standards and regulatory requirements while achieving high levels of customer satisfaction.
  • Monitored inventory, equipment maintenance and supply logistics to support efficient field operations.
  • Managed, trained and developed teams of technicians to meet performance, safety and quality standards.

Education

High School Diploma -

Harris Lake Park
Lake Park, Ia

Skills

  • Leadership
  • Operations Management
  • Sales Management
  • Service Team Management
  • Performance and Priority Metrics
  • Staffing
  • Route Efficiency
  • Safety Coordination

Timeline

Operations Coordinator

Federal Express Inc.
03.2022 - Current

P&D Driver, Business Contact, Route Manager

Mass Inc
05.2018 - 02.2022

Production Manager/Technician

TruGreen
08.2004 - 05.2017

High School Diploma -

Harris Lake Park

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Jeremy M Jurgensen