Jeremy Monsivais
Training And Development
Seattle,WA
Summary
Competent Event Manager with proven ability to develop creative, effective and successful event strategies. Possesses excellent communication and interpersonal skills to establish and maintain positive working relationships. Adept at managing all aspects of event planning including logistics, venue selection and catering. Committed professional provides excellent customer service and works to carry out events to highest of standards. Knowledgeable and experienced in budgeting, vendor management and event promotion and marketing. Adept at problem-solving.
Overview
20
20
years of professional experience
Work History
Employee Development Specialist –Aviation Maintenance Production Instructor
Boeing
Everett, WA
03.2022 - Current
- Redesigned and developed improved certification courses, reducing training time by 50% while fulfilling a crucial FAA requirement, enabling trainees to return to production more expeditiously
- Trained and certified over a 1,000 students in principles of Aircraft Maintenance with an impressive 98% pass and satisfaction rating
- Tests delivery environment and establishes system access requirements
- Facilitate learning with excellence and according to standards set in Faculty Excellence Playbook
- Conducts customer workplace coaching sessions to improve individual or group performance
- Assists in conducting a performance needs analysis and identifies performance improvements
- Improve processes and procedures using continuous improvement cycles
- Support global partners to meet needs and priorities.
Flightline Aviation Maintenance Operations
United States Air Force
Joint Base Lewis-McChord, WA
01.2004 - Current
- Lead a team of 20 aviation maintenance technicians and provided training to new or ungraded staff on maintenance procedures and activities
- Plan, organize, and direct flight line aerospace maintenance activities of 40 aircraft
- Inspects, evaluates, certifies, and approves maintenance activities and completed maintenance actions
- Implemented directives and publications related to maintenance functions, with a focus on ensuring compliance, including adherence to environmentally safe maintenance practices
- Safety Coordinator- Planning, Organizing, and Managing safety briefs ensuring the highest standards are met
- International Maintenance Liaison to the Saudi Arabia team during the International Airlift Rodeo, facilitating cultural relations and collaboration between teams for this international event
- Managed various air force events, including the annual wing awards banquet and the air wings annual family day, as the Program Manager
- Directed and developed a resilience program aimed at enhancing unit morale across enlisted ranks by conducting monthly small focus group sessions over two years, resulting in increased productivity and retention
- Safety Compliance Coordinator- Ensuring weekly safety briefs are delivered and followed to the highest standards.
Regional Onsite Operations Manager –Emergency Management Contract for California
Favorite Healthcare Staffing
San Diego, CA
01.2021 - 08.2021
- Regional Onsite Operations Manager for COVID Vaccination Sites and Emergency Response initiatives throughout the state of California
- Managed team of 35 Onsite Operations Managers overseeing more than 900 medical personnel who administered vaccinations at over 100 sites throughout the state
- Collaborated with FEMA and The State of California on planning operational logistics for Emergency Response events at various sites
- Managed day-to-day management of COVID-19 Vaccination distribution sites, ensuring client communication and scheduling, and staffing allocations are in alignment with vaccine administration expectations and outcomes
- Directed execution of new COVID-19 vaccine distribution channels, including clinic events and drive-through setups, in collaboration with FEMA Operations leadership
- Managed supplies, staffing, and deployment activities to guarantee ample resources for timely completion, overseeing process from inception to conclusion
- Conducts pre-event and post-event visits to ensure site readiness and conducts staff walk throughs and training sessions
- Additionally, acts as mentor to site leads both before and after site deployment.
Food and Beverage Manager
Moxy Hotel/Marriott Residence Inn
Seattle, WA
04.2018 - 04.2019
- Hired to utilize previous expertise in revitalizing and rebranding the food and beverage program for these two properties
- Oversaw the daily operations of Food and Beverage as well as Event management for the two properties
- Managed and coordinated a range of business, trade shows, and bridal events, while also enhancing networking opportunities and strengthening customer relations at the property's onsite group events
- Enhanced the efficiency of the Signature bar program, achieving a 20% boost in sales and reducing product costs by 45% within the initial three months
- Surpassed company benchmarks for bar profitability during the initial quarter, concurrently developing and executing a fresh lobby bar program for this property by forging new vendor partnerships
- Crafted a fresh and inventive menu that complements the local ambiance, highlighting offerings from local breweries and distilleries through unique signature cocktails
- Handled and allocated all procurement tasks across multiple vendors, guaranteeing competitive pricing within the budget.
Event Specialist
Gordon Biersch Brewery Restaurants
Seattle, WA
09.2014 - 05.2018
- Analyzed post-event feedback, implementing improvements based on insights gained for future success rates of events organized.
- Managed budgets effectively, optimizing resource allocation for maximum impact on events.
- Assessed overall event success continuously by tracking key performance indicators and utilizing data-driven insights for continuous improvement in planning and executing future events.
- Developed engaging event programs, resulting in increased participant satisfaction and retention.
- Implemented creative solutions when faced with unexpected challenges or obstacles throughout various stages of entire event's life cycle.
Food and Beverage Supervisor/Event Coordinator
Courtyard By Marriott
Seattle , WA
11.2005 - 10.2013
- Managed large-scale events and catering orders, ensuring timely preparation, delivery, and setup to exceed client expectations.
- Maintained clean and organized work environment to ensure compliance with health department regulations and company standards.
- Developed strong relationships with vendors to negotiate favorable pricing terms, resulting in reduced food costs without sacrificing quality.
- Promoted inclusive workplace culture through open communication channels encouraging diverse perspectives from all team members as valuable resource for continuous improvement efforts.
- Demonstrated adaptability by effectively adjusting to sudden changes in customer volume or staffing levels while maintaining exceptional service quality.
- Consistently met or exceeded sales targets through effective team leadership and motivation tactics.
Education
Some College (No Degree) - Business Administration And Management
02.2024 - Current
Skills
Operation Management
undefinedEducation Certificates Awards
- Non-Commission Officer Leadership School, US Air Force
- Airman Leadership School, US Air Force
- Active DoD Secret Security Clearance, US Air Force
Professional Qualities
14 years of experience in all aspects of Hospitality operations including Regional Operations Management, Food and Beverage Operations Management, Concierge, and Lounge Development. Strong sales, financial management and customer service delivery ability that consistently exceeds sales, budget and service goals. Excellent interpersonal skills that is able to connect with people at all levels of an organization. Highly creative and adaptable focused on process improvements through training and development. Over 25 years of Aviation experience in Flight Line Maintenance, Inspection, and Depot Maintenance. United States Air Force Veteran certified in Aviation Leadership and Development. 3 years as Classroom Facilitator. Exceptional written, verbal, and interpersonal communication skills.
Timeline
Embry-Riddle Aeronautical University - Worldwide - Some College (No Degree), Business Administration And Management
02.2024 - Current
Employee Development Specialist –Aviation Maintenance Production Instructor - Boeing
03.2022 - Current
Regional Onsite Operations Manager –Emergency Management Contract for California - Favorite Healthcare Staffing
01.2021 - 08.2021
Food and Beverage Manager - Moxy Hotel/Marriott Residence Inn
04.2018 - 04.2019
Event Specialist - Gordon Biersch Brewery Restaurants
09.2014 - 05.2018
Food and Beverage Supervisor/Event Coordinator - Courtyard By Marriott
11.2005 - 10.2013
Flightline Aviation Maintenance Operations - United States Air Force
01.2004 - Current
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