Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Results oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high impact solutions.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Delivery Courier
Uber Eats
06.2024 - Current
Delivered a 100% satisfaction rate alongside a 95% on-time delivery performance.
Delivered packages to customer doorsteps and business offices.
Verified accuracy of all deliveries against order forms.
Kept detailed mileage and fuel reports to track overall fuel costs.
Sales Porter Manager
Fletcher Jones Mercedes Benz of Henderson
02.2022 - 03.2024
Ensured customer satisfaction by providing excellent service, and addressing any issues.
Demonstrated excellent time management skills, juggling multiple tasks, and prioritizing responsibilities to meet deadlines and achieve results.
Implemented quality control measures to uphold company standards.
Maintained accurate records of work performed on each vehicle during reconditioning process.
Conducted regular inventory audits for accurate stock levels and efficient reordering processes.
Participated in staff training sessions to develop new skills and improve overall job performance.
Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
Inspected vehicles and equipment for visible damage.
Cross-trained existing employees to maximize team agility and performance.
Approved work done by vendors to ensure the company's goals are being met.
Established team priorities, maintained schedules and monitored performance.
Managed over 200 vehicles a day across two lots.
Sales Porter
Castle Ford & Lincoln
03.2020 - 07.2020
Organized merchandise displays for optimal visibility and easy access for both staff members and customers.
Received incoming shipments and verified contents against invoices or other documents.
Assisted in maintaining an accurate inventory of cars on the lot.
Maintained a clean, inviting showroom to create a positive shopping experience for customers.
Refilled gas tanks and documented fluid levels.
Performed detailed vacuuming of interior and exterior of vehicles and equipment.
Shift Manager Trainee
McDonald's
01.2018 - 08.2019
Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
Ensured compliance with health codes regulations while serving food items to customers.
Resolved customer complaints regarding food quality or service in a professional manner.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
Associate of Science -
Bellevue College
Bellevue, WA
06.2027
Skills
Customer service
Time management
Leadership
Problem Resolution
Inventory control
Problem solving
Punctuality
Goal Oriented
Task prioritization
Tech savviness
Deadline adherence
Attention to detail
Certification
Training Certification : EQ Experience MBUSA 2023 Tuscaloosa, AL