Diverse and professional background in sales, customer service, field operations, and marketing. Proven ability to communicate effectively, solve problems, and support team goals in fast-paced environments. Graduated with a Bachelor's degree of Liberal Studies with an Organizational Management track. Thereby combing hands-on experience with the academic knowledge to lead, communicate, build relationships and drive business performance.
- greet customers with exceptional customer service
- consult customers with their wireless service
- maintain deep knowledge of phones, internet, and data plans
- facilitate sales process to upsell customers
- collaborate with leaders to hit month and quarterly goals
- process activations, upgrades, payments, and account management with high accuracy and attention to detail
- worked on real-world marketing campaigns and client out reach projects
- collaborated with both marketing and sales team to support event promotions
- maintained and tracked inventory for promotional giveaways
- represented brand during outings and networking events to attract potential clients