Hi, I’m
Jeremy Nelson
Sales Consultant
Lakewood,CO
Summary
Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.
Hardworking employee enthusiastic about learning sales field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
8
years of professional experience
Work History
Southern Glazers Wines And Spirits
Sales Consultant
11.2023 - Current
Job overview
- Awarded Sales Consultant of the Year - Atlantic Division 24'
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Achieved top performance by strategically adapting to rapidly changing, competitive environment.
- Provided sales and customer service assistance to walk-in traffic
- Followed up with existing customers to provide additional support and address concerns.
Pub Dog
Lead Key Carrier and Bar Tender
06.2023 - 11.2023
Job overview
- Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Developed and maintained strong relationships with customers and vendors to establish rapport and build trust.
The Home Depot
Customer Experience Manager
03.2017 - 03.2022
Job overview
- Supervised daily operations and sales functions to maximize revenue, customer satisfaction, and employee productivity.
- Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
- Handled complaints, provided appropriate solutions, and alternatives within appropriate timeframes and followed up to achieve resolution.
- Performed duties and provided service in accordance with established operating procedures and company policies.
Education
Colorado State University - PuebloPueblo, CO
Bachelor of Science from Sociology & Criminology
05-2018
Skills
- Sales experience
- Customer experience management
- Operations
- Specialty sales
- Customer liaison
- Sales strategies
- Exceeds sales goals
- Product and service sales
- Industry partnership development
- Strategic planning
- Industry trends
- Customer relationship management
Accomplishments
- Sales Consultant of the year Atlantic Division Off- Premise 24'
- Consistently lead team in SG Sales Process Rankings, SPP goals, and KPI's
- Lead team trainings to assist in better understanding SG Sales Process to become more successful as a team.
Timeline
Sales Consultant
Southern Glazers Wines And Spirits
11.2023 - Current
Lead Key Carrier and Bar Tender
Pub Dog
06.2023 - 11.2023
Customer Experience Manager
The Home Depot
03.2017 - 03.2022
Colorado State University - Pueblo
Bachelor of Science from Sociology & Criminology