Jeremy Owen
Winslow,ME
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
3
3
years of professional experience
Work History
Food Service Supervisor
SUBWAY
07.2024 - Current
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Ordered new supplies and food to maintain service levels.
- Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
- Reviewed and approved employee schedules and timesheets.
- Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
- Fulfilled approximately 40 orders per hour.
Customer Service Account Associate
T-Mobile
10.2023 - 06.2024
- Provided exceptional customer service by addressing and resolving customer inquiries and concerns promptly.
- Assisted customers with account management, including billing, plan changes, and service upgrades.
- Collaborated with team members and other departments to resolve complex customer issues.
- Educated customers on T-Mobile products, services, and promotions to drive sales and enhance customer satisfaction.
- Adhered to company policies and procedures to ensure compliance and maintain high service standards.
- Managed approximately 50 incoming calls per day from customers.
Online Order Filling Team Associate
Walmart
12.2021 - 09.2022
- Accurately picked and packed customer online orders ensuring items were correct and undamaged.
- Processed orders efficiently to meet daily fulfillment targets and delivery timelines.
- Assisted in other departments during peak times to ensure overall store efficiency.
- Provided excellent customer service and support, addressing inquiries and resolving issues promptly.
- Operated equipment such as pallet jacks and hand trucks to move heavy items efficiently.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
Education
Associate of Science - Nursing
Kennebec Valley Community College
Fairfield, ME06.2026
High School Diploma -
Winslow High School
Winslow, ME06-2023
Skills
- Teamwork
- Problem-Solving
- Learning Agility
- Work Ethic
- Multitasking
- Complaint resolution
- Data inputting
- Cash counting
- Stress tolerance
- Time management proficiency
- Attention to detail
- Clear communication
Timeline
Food Service Supervisor
SUBWAY
07.2024 - Current
Customer Service Account Associate
T-Mobile
10.2023 - 06.2024
Online Order Filling Team Associate
Walmart
12.2021 - 09.2022
Associate of Science - Nursing
Kennebec Valley Community College
High School Diploma -
Winslow High School
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