Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jeremy Owens

Silvis,IL

Summary

Tracking margins for process improvements for policies and procedures. Repair Technician equipped with excellent communication skills and technical ability.

Overview

16
16
years of professional experience

Work History

Field Service Technician

Utility Partners Of America
11.2022 - Current
  • Reviewed aspects of job upon completion to alleviate equipment failure and prevent callbacks.
  • Maintained company field response vehicle stocked with repair and replacement parts valued over $[Amount].
  • Operated hand tools and power equipment according to company safety procedures.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Followed safety procedures to avoid injuries in field.

Filed Supervisor

Professional Meters Inc.
06.2022 - 11.2022
  • Investigated issues and developed effective solutions.
  • Met with customers to resolve issues and build productive relationships.
  • Planned and scheduled field activities according to set timelines and order of operations.
  • Evaluated performance and progress, and made proactive adjustments.
  • Kept teams on task to complete milestones on time.
  • Identified development and improvement areas and set up training to bridge learning gaps.
  • Presented weekly and monthly performance reports to demonstrate team progress.
  • Developed and implemented effective strategies to maximize productivity and minimize costs.

Project Supervisor

Southern Cross Corporation
11.2016 - 03.2020

Mentored junior team members, providing guidance on proper techniques and safety. Perform audits on techs and making sure were on task ,doing there job in safely manner. Run end of day reports. Organized warehouse and materials. Receive shipping packages.

Meter Technician Installer

HD SUPPLY
01.2014 - 01.2015
  • Technician accomplished in creating strong and knowledgeable teams and meeting deadlines.
  • Successful in reviewing Repair Technician qualified to educate and train technician staff in safety protocols, OSHA standards and general Mounted and installed meter and other electric equipment.
  • Disconnected and removed electric power meters when defective or when customer accounts were in default, using hand tools.
  • Recorded meter reading and installation data on meter cards, work orders, or field service orders.
  • Cleaned meter parts, using chemical solutions, brushes, sandpaper, and.

Meter Reader

MID AMERICAN ENERGY
05.2013 - 12.2013
  • Read electric, gas, water, or steam consumption meters and records volume used by residential and commercial consumers.
  • Walked and drive truck over established route and took readings of meter dials.
  • Inspected meters and connections for defects, damage, and unauthorized connections.
  • Indicated irregularities on forms for necessary action by servicing department.
  • Verified readings to locate abnormal consumption and records reasons for fluctuations.
  • Turned service off for nonpayment of charges in vacant premises, or on for new occupants.
  • Collected bills in arrears.
  • Return route book to business office for billing purposes.

Network/ Field meterTechinican

UTILITY PARTNERS OF AMERICA
11.2007 - 09.2013
  • Work for number of utility services across U.S installing upgraded meter services.
  • Such as water gas and electric.
  • Monitored production rates and planned rework processes to improve production.
  • Established and maintained relationships with engineering services providers and solar equipment vendors.

Meter Technician

SCOPE SERVICES
01.2013 - 05.2013
  • Upgrading gas water and electric meters, Run computer base programs one such called Clevest to generate reports and usage on customers bills.
  • Expert In PPE and safety protocols and equipment and management.
  • Proficient in costumer service relations.
  • Carefully organized, analyzed and prepared technical data reports to ensure proper work flow and productivity.
  • Supplied production data to field operators, technicians, engineers and supervisors.

AMCAD
11.2009 - 08.2011
  • Took 35mm film that had sealed country records stored and climate controlled vaults and converted them to digitalstate, so that they could be imputed in national database.

Education

Associates - Business Administration

Black Hawk College
Moline

East Moline, IL

Skills

  • Mechanically-inclined troubleshooting
  • MS Office proficient Responsible and reliable
  • Dexterous with hand tools excellent problem solver
  • First Aid certified Self-starter
  • Proficient in electrical repair Critical thinker
  • Customer service-oriented
  • Satellite dish installations
  • Strong attention to detail

Timeline

Field Service Technician

Utility Partners Of America
11.2022 - Current

Filed Supervisor

Professional Meters Inc.
06.2022 - 11.2022

Project Supervisor

Southern Cross Corporation
11.2016 - 03.2020

Meter Technician Installer

HD SUPPLY
01.2014 - 01.2015

Meter Reader

MID AMERICAN ENERGY
05.2013 - 12.2013

Meter Technician

SCOPE SERVICES
01.2013 - 05.2013

AMCAD
11.2009 - 08.2011

Network/ Field meterTechinican

UTILITY PARTNERS OF AMERICA
11.2007 - 09.2013

Associates - Business Administration

Black Hawk College

Jeremy Owens