Jeremy Pena
Patchogue
Summary
Motivated Aviation Administration graduate with over five years of experience in customer service, team leadership, and safety compliance. Proven ability to manage operational efficiency, encourage a positive work environment, and provide exceptional customer service. Eager to contribute to the aviation industry and create a better future.
Overview
7
7
years of professional experience
Work History
The Home Depot - Specialist
The Home Depot Inc
Shirley
11.2020 - Current
- Assisting customers daily, ensuring they find all product, tools and materials for their projects, enhancing satisfaction.
- Trained and mentor all new associates with equipment and computer systems, in order to improve onboarding efficiency and team performance.
- Led safety initiatives as safety captain, to minimize risks and injuries at the workplace.
- Coordinate with clients and contractors on project progress, fostering great relationships and clear communication.
Sales Associate
Timberland
Deer Park
03.2018 - 10.2020
- Key carrier, in charge of ensuring all safes were up to company standards and protecting company assets.
- Develop relationships by providing excellent customer service.
- Lead store events and celebration, cultivating a positive work environment.
Education
Bachelor of Science - Aviation Administration
SUNY, Farmingdale
Farmingdale, NY12-2022
Skills
- Customer Service Excellence
- Team Leadership & Training
- Safety protocols & Compliance
- Time Management & Coordination
- Communication & Listening
Languages
English
Professional
Spanish
Professional
Accomplishments
- President of the American Association of Airport Executives (AAAE), Farmingdale State College - 2021
- Key Staff (AFJROTC) program, Brentwood High School - 2018
- President of the Kitty Hawk Honor Society, Brentwood High School - 2017
Timeline
The Home Depot - Specialist
The Home Depot Inc
11.2020 - Current
Sales Associate
Timberland
03.2018 - 10.2020
Bachelor of Science - Aviation Administration
SUNY, Farmingdale
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