Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Program Coordinator position. Ready to help team achieve company goals.
Hi, I’m
Jeremy Redinger
Greenfield,Indiana
Summary
Overview
20
years of professional experience
Work History
Life Choice LLC
Direct Support Professional
05.2020 - Current
Job overview
- Assisted disabled clients to support independence and well-being.
- Maintained clean, safe and well-organized patient environment.
- Monitored progress and documented patient health status changes to keep care team updated.
- Developed rapport to create safe and trusting environment for care.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Assisted with daily living activities, running errands and household chores.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Provided compassionate and patient-focused care to cultivate well-being.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Replaced bandages, dressings and binders to care for wounds and encourage healing.
- Identified needs and coordinated plans for travel and out-of-town functions.
- Maintained entire family's schedule and organized events.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Bauer Built Tire & Service
Delivery Driver
03.2020 - Current
Job overview
- Completed on-time deliveries by choosing best and most efficient routes.
- Communicated customer complaints, requests and feedback to company management for swift resolution.
- Fostered positive working relationships with regular customers.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Verified daily deliveries against shipping instructions before delivering to customers.
- Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
- Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Planned optimal routes based on GPS software and knowledge of local traffic patterns.
- Refilled truck after completing deliveries to return in ready-to-use condition.
- Created and submitted delivery and DOT logs.
- Safely operated heavy lifting equipment such as fork trucks and cranes.
- Used GPS system to plan travel routes in accordance with bulk cargo transportation laws.
Swift Transportation
OTR Commercial Truck Driver
11.2019 - 02.2020
Job overview
- Maintained safe driving record by observing road rules, remaining cautious and alert in unfamiliar areas and keeping control of vehicle.
- Secured freight during stops and rest periods to prevent theft.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Contacted dispatch to report delivery incidents and determine best methods for resolution.
- Finalized daily logs on schedule to update internal records and uphold DOT requirements.
- Communicated with company dispatchers to alert of any issues or delays.
- Maintained accurate driving records in accordance with federal laws and regulations.
- Charted out upcoming routes with GPS technology and maps.
- Kept meticulous logs of correspondence with customers and freight recipients.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
Spectra Premium
Receiving Team Member
05.2018 - 11.2019
Job overview
- Verified shipment contents against paperwork and noted discrepancies.
- Adhered to storage plans with proper product placement and organization.
- Supported preventive maintenance efforts by regularly inspecting equipment and handling basic upkeep.
- Moved loads with correct and safe use of forklifts and pallet jacks.
- Put together pallets for restocking and sales teams to replenish sales floor.
- Operated handheld scanners to quickly track movements between trucks, storage and sales floor.
- Staged, down stacked and transported items pulled off trucks to facilitate immediate use.
- Maintained accurate computer inventory by entering data from incoming and new shipments.
- Assisted shipping team by helping prepare loads and move to waiting trailers.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Utilized forklift or pallet truck to load, unload, transport and store goods.
- Sorted and delivered materials to different work areas and staff.
- Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
Indiana Automotive Fasteners
Production Control Assistant
07.2014 - 05.2018
Job overview
- Worked with managers to plan and coordinate production tasks.
- Planned material equipment and manpower needs for job.
- Coordinated with inventory managers to plan deliveries around production schedules.
- Reviewed production plans to identify and report potential risks.
- Monitored inventory use and adjusted inventory control techniques.
- Reviewed job orders and adjusted schedules for timely delivery.
Bell Techlogix
Tier 2 Technical Support Representative
08.2010 - 07.2014
Job overview
- Shepherded customers through ongoing or multifaceted technical struggles to research long-term solutions.
- Assessed technical complexity of tickets to escalate to Tier 3 team.
- Developed proactive tools to assist customers and internal support organization.
- Performed technical troubleshooting and diagnosis, software installation and information gathering to keep infrastructure operational.
- Received inbound phone calls transferred from Tier 1 specialists to research and resolve advanced technical issues.
- Mentored less experienced team members to improve customer responses and work towards one-touch tickets.
- Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
- Broke down and evaluated user problems, using test scripts, personal expertise and probing questions.
- Removed malware, ransomware and other threats from laptops and desktop systems.
- Patched software and installed new versions to eliminate security problems and protect data.
- Devised solutions to operations issues related to Primerica and Call Atlanta Programming, working closely via phone, email, live chat and web teleconference.
Builders Install Products
Installer
08.2003 - 03.2009
Job overview
- Operated tools, equipment and machinery according to safety standards.
- Laid out materials and system components to prepare for installation.
- Installed complete systems at new residential and business construction sites.
- Calculated materials and time needed for each job.
- Installed closet shelving, bath accessories, shower doors, shutters, lock sets, and mirrors in new home and business construction.
- Completed troubleshooting of malfunctions and diagnosed issues.
- Worked with diverse types of weather and ground conditions.
- Inspected installations to check for functionality and maintain customer satisfaction.
Education
ITT Technical Institute - IndianapolisIndianapolis, IN
Bachelor of Science from Computer And Information Systems Security
University Overview
ITT Technical Institute - IndianapolisIndianapolis, IN
Associate of Applied Science from Computer Networking And Telecommunications
06.2009
University Overview
Skills
- Safe Driver Training
- Current CDL License
- Active Listening
- Client Relationship Management
- Data Protection
- Microsoft Excel
- Computerized Inventory Tracking Software
- Time Management
- Order Picking and Processing
- Customer Service
- Forklift Operation
- Attention to Detail
Timeline
Direct Support Professional
Life Choice LLC
05.2020 - Current
Delivery Driver
Bauer Built Tire & Service
03.2020 - Current
OTR Commercial Truck Driver
Swift Transportation
11.2019 - 02.2020
Receiving Team Member
Spectra Premium
05.2018 - 11.2019
Production Control Assistant
Indiana Automotive Fasteners
07.2014 - 05.2018
Tier 2 Technical Support Representative
Bell Techlogix
08.2010 - 07.2014
Installer
Builders Install Products
08.2003 - 03.2009
ITT Technical Institute - Indianapolis
Bachelor of Science from Computer And Information Systems Security
ITT Technical Institute - Indianapolis
Associate of Applied Science from Computer Networking And Telecommunications
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