Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Jeremy Rhodes

Summary

Dynamic IT professional with over eight years of experience in delivering top-tier support across diverse business units within a global organization. Proven ability to lead projects with international partners, driving significant operational improvements that enhance overall efficiency. Exceptional communication and interpersonal skills enable effective collaboration, whether working independently, as part of a team, or in a leadership role. Committed to leveraging technical expertise and strategic insight to deliver innovative solutions that meet organizational goals.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Cybersecurity Analyst - Contractor

Clear Ridge Defense
12.2024 - Current
  • Monitored and triaged enterprise-wide security alerts across 175,000+ endpoints, servers, and cloud applications using Microsoft Sentinel, XDR, and Trellix ePO
  • Investigated and mitigated security incidents through root cause analysis, impact assessment, and implementation of corrective actions to enhance enterprise defense posture
  • Authored and executed KQL and ANSI SQL queries to perform advanced log analysis, threat hunting, and validation of security alerts across SIEM and data platforms
  • Utilized open-source tools such as VirusTotal, IP2Proxy, URLQuery, and Base64decoder to validate and enrich security alerts
  • Authored and updated incident response playbooks to standardize the incident response

Red Team Operator - Contractor

Clear Ridge Defense
09.2024 - 12.2024
  • Utilized the Marine Corps Cyberspace Operations Group five-phased attack methodology
  • Conducted reconnaissance scans with Nmap, Nikto, and Scanline to identify assets and vulnerabilities
  • Used Metasploit Framework on Linux to deliver payloads and exploit application vulnerabilities on Windows assets
  • Produced detailed, actionable assessment reports with well-organized findings to support post-operation remediation efforts

Cyber Analyst Team Lead

US Army Cyber Command - JFHQ (Cyber)
08.2023 - 08.2024
  • Led a team of all-source cyber intelligence analysts on multiple projects with real-world operational impact
  • Provided high-level cyber intelligence support to global mission partners and joint organizations
  • Produced executive summaries and briefings for senior leadership to inform strategic and operational decision-making
  • Delivered operational intelligence to combat units in support of planning and execution
  • Utilized OSINT tools to assess websites and identify vulnerabilities in content management systems, PHP applications, and server operating systems
  • Developed, updated, and executed a training pipeline to onboard and integrate new cyber analysts into team operations

IT Specialist - Contractor

Avangrid
02.2020 - 04.2023
  • Managed migration of client data using Windows Easy Transfer to production-ready Windows 10 machines
  • Utilized ServiceNow to deploy Windows endpoints into the production environment in alignment with client Service Level Agreements
  • Provided technical support to remote users using IBM BigFix
  • Supported datacenter uptime by identifying and replacing non-functioning rack-mounted equipment
  • Configured Windows 10 endpoints via scripts to maintain business operations
  • Developed procedural documentation to guide end users through profile-specific setup of Windows OS devices
  • Supported and completed several week long projects for an active call center by deploying production ready Window OS
  • Completed a multi-month storm-response project to operationalize several command centers and improve operational efficiency during severe weather events

IT Consultant

Gusco Consulting
11.2019 - 12.2019
  • Configured Windows 10 Pro PCs and Windows Server 2019 for production deployment in small to medium-sized business environments
  • Installed PC workstations, network cabling, punch-down blocks, and switches to support office build-outs
  • Assisted with on-site technical support for system upgrades and hardware refreshes
  • Utilized Syncro MSP to track and resolve customer issues, including hardware failures and network connectivity problems

Information Services - Intern

MaineHealth
05.2019 - 08.2019
  • Assisted with setup of telehealth carts and conference rooms for clinical professionals
  • Imaged Windows desktops for production deployment to support staff and clinical professionals
  • Remediated display, network connectivity, and application issues for clinical professionals and distinguished guests

Education

Associate's Degree - Information Technology

Southern Maine Community College
01.2019

Skills

  • Network Packet Analysis (Wireshark)
  • Microsoft Sentinel (SIEM)
  • Microsoft Defender for Endpoint (MDE)
  • Kusto Query Language (KQL)
  • ANSI SQL
  • Host Based Security System
  • Endpoint Security
  • Enterprise Windows endpoint management and support
  • Experience performing OSINT intelligence collection and cyber threat intelligence support
  • Experience utilizing Wireshark to analyze IP packets
  • Leadership experience managing small teams
  • Compliance monitoring
  • Threat modeling
  • Business continuity
  • Intrusion test oversight

Certification

  • CompTIA Security+ Jun '21
  • GIAC Security Essentials Apr '24
  • Certified Entry-Level Python Programmer Jun '24
  • Microsoft Azure Fundamentals Dec '24
  • CompTIA CySA+ Apr '25
  • Certified Information Systems Security Professional Apr '25

Timeline

Cybersecurity Analyst - Contractor

Clear Ridge Defense
12.2024 - Current

Red Team Operator - Contractor

Clear Ridge Defense
09.2024 - 12.2024

Cyber Analyst Team Lead

US Army Cyber Command - JFHQ (Cyber)
08.2023 - 08.2024

IT Specialist - Contractor

Avangrid
02.2020 - 04.2023

IT Consultant

Gusco Consulting
11.2019 - 12.2019

Information Services - Intern

MaineHealth
05.2019 - 08.2019

Associate's Degree - Information Technology

Southern Maine Community College
Jeremy Rhodes