Summary
Overview
Work History
Education
Skills
Timeline
Generic

Travis West

Summary

Diligent Cyber Security Specialist with expertise in research, planning, execution, and maintenance of online security. Skilled in training internal users on cyber security procedures and prevention measures. Specializes in network monitoring, security software installation, and preventing cyber-attacks in business and corporate environments. Utilizes critical thinking to analyze problems, evaluate solutions, and make effective decisions. Applies customer service skills to deliver exceptional service and manage multiple tasks simultaneously. Committed to building professional connections to drive profitability and achieve company success.

Overview

10
10
years of professional experience

Work History

Quality Engineer

Accenture (US Department of Agriculture)
11.2023 - Current
  • Develop and implement end-to-end testing strategies using quality processes and methodologies. Create and implement test plans.
  • Monitor and manage test results, ensuring testing objectives have been satisfied. Collaborate with stakeholders to ensure quality is embedded throughout the software development lifecycle.

IT Consultant

Equifax
06.2019 - 10.2023
  • Investigates access, configuration, compliance, and functionality issues reported by external and internal clients. Utilizes various production and support applications, file archives, logs, and technical team contacts for troubleshooting purposes.
  • Documented research findings and client communications while utilizing ticketing software to resolve issues.
  • Collaborated with Agile developers to facilitate effective communication and resolve defect testing.
  • Monitored use of data files and regulated access to protect secure information.

IT Technician

Car Sure
05.2018 - 08.2018
  • Monitoring and supporting the data center systems environment and providing essential IT services to the user community across the company
  • Used standard network protocols such as TCP/IP, DHCP and common network devices such as routers and switches to ensure that internet connectivity was sustained
  • Installing and configuring Linux, Windows 2008 and Windows 2012 servers
  • Setup Security Policies with Active Directory along with managing Active User accounts.

Customer Service Representative

Client Services Inc
07.2014 - 08.2016
  • My responsibility as a customer service representative is to represent many of the Top Banks and financial services companies while motivating customers to resolve debts
  • Discuss sensitive financial situations and perform data entry on customer accounts.

Education

Master of Science - CYBERSECURITY

Maryville University of Saint Louis
St Louis, MO
08.2022

Bachelor of Science - CYBERSECURITY

University of Central Missouri
Warrensburg, MO
05.2019

Skills

  • PS (People Soft)
  • SaaS (Salesforce)
  • Controls and frameworks such as NIST, CIS, and ISO
  • Unix/Linux
  • Bash Scripting
  • Windows System Administration
  • Windows
  • Linux
  • Kali Linux
  • Ubuntu
  • Windows Server 2012 R2
  • SIEM tools such as Splunk
  • Databases
  • Data files
  • Logs
  • Configuration
  • Troubleshooting
  • CVSS Scoring
  • Information assurance
  • Risk assessments
  • Denial of Service Attack Detection
  • Web application and network penetration testing
  • Java Technology
  • Python
  • C
  • SQL
  • HTML
  • PowerShell
  • HTTP traffic
  • Burp Suite
  • Nessus
  • Nmap
  • Wireshark
  • Computer and network forensic technical investigations
  • Network packet analysis
  • Incident Response

Timeline

Quality Engineer

Accenture (US Department of Agriculture)
11.2023 - Current

IT Consultant

Equifax
06.2019 - 10.2023

IT Technician

Car Sure
05.2018 - 08.2018

Customer Service Representative

Client Services Inc
07.2014 - 08.2016

Master of Science - CYBERSECURITY

Maryville University of Saint Louis

Bachelor of Science - CYBERSECURITY

University of Central Missouri
Travis West