Jeremy R. Munoz
Hanford,CA
Summary
High-impact Field Operations Supervisor with 13+ years of experience within SoCalGas. A proven leader in DOT-regulated, safety-critical environments with a deep understanding of union labor relations (CBA), regulatory compliance (49 CFR), and emergency incident command. Expert at transforming high-level KPIs into field-level execution while maintaining a "Safety-First" culture. Currently pursuing a B.S. in Business Leadership to further integrate operational field knowledge with organizational strategic objectives.
Overview
13
13
years of professional experience
Work History
Supervisor, Field Operations
SoCalGas
Hanford, CA
01.2022 - Current
- Leadership: Direct daily operations for a diverse team of represented employees, ensuring 100% adherence to safety and regulatory standards in a high-consequence environment.
- Performance Excellence: Monitor and analyze district KPIs; implemented process changes that improved.
- Safety Stewardship: Serve as an EIR Monitoring Champion and Safety Champion, conducting rigorous field inspections and safety observations to mitigate risk and ensure zero-incident performance.
- Resource Management: Oversee scheduling and work order distribution, optimizing field employee deployment to meet seasonal demand and emergency response needs.
- Labor Relations: Manage daily interactions under the Collective Bargaining Agreement (CBA), resolving grievances at the lowest level and fostering collaborative union-management relationships.
Energy Technician
Residential
Hanford / Visalia
01.2015 - 01.2022
- Executed critical installation and maintenance of gas distribution facilities.
- Acted as a first responder for leak testing and emergency service calls, consistently maintaining high customer satisfaction ratings.
Advanced Meter Project – Field Representative
01.2013 - 01.2015
- Facilitated the large-scale deployment of meter transmitter units, playing a key role in the company’s transition to automated infrastructure.
Education
Bachelor of Science - Business Leadership
University of Arizona Global Campus
Associate of Arts - Business Management
University of Phoenix
08-2025
Skills
- Regulatory Governance: DOT Compliance (Parts 40, 199, 382), CPUC Audit Readiness
- Operational Strategy: Resource Optimization, O&M Budget Oversight, Work Order Management
- Change Management: Union Environment Leadership, CBA Administration, Performance Coaching
- Emergency Management: Incident Command System (ICS), Service Restoration, Outage Response
- Data-Driven Decision Making: KPI Tracking, District Performance Improvement, Field Auditing
Timeline
Supervisor, Field Operations
SoCalGas
01.2022 - Current
Energy Technician
Residential
01.2015 - 01.2022
Advanced Meter Project – Field Representative
01.2013 - 01.2015
Associate of Arts - Business Management
University of Phoenix
Bachelor of Science - Business Leadership
University of Arizona Global Campus
ADDITIONAL QUALIFICATIONS
- Compliance: DOT Drug & Alcohol Testing Compliant.
- Safety Leadership: Member of the Safety Champions Network.
- Specialized Roles: EIR Monitoring Champion, CSF R&A Data Champion.
- Skills: SAP/Work Management Systems, Microsoft Office Suite, Emergency Incident Command.