Jeremy Roberts
Pine Mountain Club,CA
Summary
Strategic Business Development Manager known for high productivity and efficient task completion. Possess key skills in market analysis, strategic partnership building, and sales strategy development. Excel in communication, leadership, and problem-solving to drive business growth and foster strong relationships with clients and partners.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Chief Operations Officer & Business Owner
Cozy Pea LLC
05.2024 - Current
- Manages company inventory of merchandise, supplies and products to ensure daily operations run smoothly.
- Monitors competitors, market trends and styles to successfully modify business strategies and marketing accordingly.
- Oversees and manages sales, finance, and operations on a day-to-day routine.
- Conducts financial analysis and prepares weekly reports as well as creating and balancing budgets to implement a efficient accounting system.
- Communicates and Coordinates with multiple manufactures to ensure quality of products and shipment.
- Developed relationships with vendors to negotiate favorable contracts for goods or services needed by the organization.
- Signed and approved budgets for new funding and program initiatives.
- Exceeded sales goals through upselling and cross-selling within existing client base as well as strategically attracting new business.
- Utilized effective communication and active listening to meet customer service standards.
- Monitored outcome measures, program outcomes and performance improvement.
- Developed operational policies and processes, guaranteeing staff maintained compliance with federal, state and local laws and regulations.
- Ensured compliance with applicable laws and regulations regarding operations activities.
- Managed the daily operations of a multi-million dollar business, including budgeting, forecasting and financial analysis.
- Monitored market trends to guide strategic operational adjustments.
- Supported CEO with operational insights and strategic decision-making.
- Led strategic planning and execution to enhance profitability and company growth.
- Optimized supply chain to reduce materials costs and improve distribution.
- Expanded business operations through new process development and strategic planning.
- Drove performance measures for the operation, including a focus on continuous improvement.
- Leveraged trends in customer industries and marketplaces to shape solutions and approaches.
- Monitored trends within industry in order to anticipate changes in market conditions that could affect profitability.
- Led the design and implementation of business strategies, plans, and procedures.
- Acted as a primary liaison between the company and external stakeholders.
- Increased brand awareness by integrating brand development strategies into business model.
Account Executive
Tri-Signal Integration
03.2024 - Current
- Under the guidance of the President of Tri-Signal Integration an Account Executive is responsible for leading contract negotiations and administration for Fire Life Safety Systems, Access Control, and Intrusion Systems.
- This includes submitting proposals, managing a target annual sales quota, and ensuring compliance with state and federal regulatory standards.
- The role involves conducting cost/price analyses to maintain competitive pricing and budget adherence.
- Additionally, the Account Executive utilizes CRM tools to track sales opportunities, manage contract execution, and ensure timely client engagement and follow-up throughout the contract lifecycle.
- Maintained accurate records of all sales activities using CRM software systems.
- Listened to customer needs to identify and recommend best products and services.
- Conducted market research to identify new business opportunities.
- Produced sales documents, finalized deals and filed records.
- Negotiated contracts with clients to ensure profitable outcomes for the company.
- Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Developed and implemented a comprehensive sales plan to increase revenue in assigned territory.
- Analyzed sales space capacities based on system parameters, securing high stock availability.
- Generated weekly reports on sales performance against targets for upper management review.
- Analyzed customer data to develop targeted campaigns that increased customer loyalty and retention rates.
- Managed accounts by providing ongoing technical support after the sale was completed.
- Provided exceptional customer service by responding promptly to inquiries and resolving issues quickly.
- Collaborated with cross-functional teams such as finance, operations, legal, and marketing to identify new opportunities for growth.
- Updated and maintained databases with current information.
Real Estate Investor & Agent
Compass Real Estate
06.2018 - 01.2025
- Conduct high-stakes negotiations for residential real estate transactions, ensuring that contracts are legally sound and meet client needs.
- Executed the preparation and timely submission of documents while ensuring compliance with state and local regulations.
- Purchase and selling of distressed homes, using the fix-and-flip or hold method to optimize contract terms and market timing for profit maximization.
- Implemented marketing strategies to attract new clients.
- Reviewed and advised on legal documents to protect clients' interests.
- Developed customer relationships and ensured satisfaction with services.
- Developed and presented purchase offers to sellers for consideration.
- Analyzed performance data to identify areas for improvement and growth.
- Conducted due diligence on behalf of clients for various transactions.
- Drafted contracts, purchase agreements, closing statements and leases.
- Monitored financial markets and advised clients on investment opportunities.
- Organized and participated in networking events to expand professional contacts.
- Participated in ongoing training programs related to job duties or responsibilities.
- Facilitated deals between sellers, buyers and brokers for maximum profits.
- Communicated with clients to determine property needs and budget constraints.
- Provided client guidance regarding market conditions, mortgage options, and legal requirements.
- Assisted customers with placing orders, answering questions about products, pricing, availability, product uses and credit terms.
Lead Low Voltage Technician
Tri-Signal Integration
07.2021 - 03.2024
- Support contract fulfillment by overseeing the testing and maintenance of fire alarm and security systems, ensuring they meet customer specifications, and regulatory standards.
- Conduct detailed assessments to address deficiencies and ensure systems complied with contractual obligations and state or local regulations.
- Collaborate with project teams to implement system designs that adhere to both contractual and regulatory requirements, while conducting audits to ensure full compliance and correct any deficiencies.
- Repaired damaged wires or cable assemblies within a variety of electrical enclosures.
- Provided technical support to customers regarding their low voltage systems.
- Provided exceptional oversight and supervision to new hires and showed each how to properly install low voltage wiring systems.
- Assessed project blueprints and drawings to assess project scope and required materials.
- Kept detailed inventory records of parts and materials and took note of potential shortages or problems.
- Evaluated engineering proposals and drawings to assess feasibility and conformance with sound electrical engineering practices and safety standards.
- Conducted diagnostic tests to assess wire, part and system malfunctions.
- Created wiring diagrams for new installations or modifications to existing systems.
- Developed test plans and documented results prior to system installation or repair work.
- Adhered strictly to safety regulations when working around hazardous materials.
- Installed, tested and maintained low voltage systems such as fire alarms, CCTV, access control and audio and visual equipment.
- Assisted in training junior technicians on proper methods for installing low voltage equipment.
- Read and interpreted technical manuals, drawings and schematics to make accurate repair decisions.
- Maintained detailed logs of installation, repair and updating services.
- Installed conduit piping, junction boxes and other related components for data cabling installations.
- Performed termination of cables including Cat5E, Cat6 and coaxial cables for various systems.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked with cross-functional teams to achieve goals.
- Monitored security systems within the facility.
- Monitoring building security systems.
- Maintained database security and access controls.
Production Supervisor
Hormel Foods
07.2019 - 01.2021
- Under the supervision of the shift superintendent, Production Supervisors manage food production operations with a department of 16 to 70 employees while maintaining USDA compliance, ensuring both high-quality food products and safe work environments.
- Implement cost-saving measures that reduce operational expenses and track departmental profit and loss to identify areas for improvement, ensuring alignment with overall company objectives.
- Communicated effectively with other departments to ensure smooth workflow from start to finish.
- Identified opportunities for process improvements through analysis of existing workflows.
- Trained new staff on production processes and procedures.
- Supported safe and clean work environment by educating and directing personnel on use of control points, equipment and resources.
- Planned and developed new operation processes to innovate and stay competitive.
- Assigned tasks to employees and monitored productivity, performance and task completion.
- Reviewed individual employee performance to correct issues and enhance productivity.
- Set up, adjusted and maintained machines to operate at peak levels and meet challenging demands.
- Analyzed data from monthly productivity reports to identify trends and potential issues with current processes.
- Kept records of employees' attendance and working hours for accurate calculation of billable cycle.
- Performed regular quality checks throughout the production process to ensure customer specifications were met.
- Oversaw continuous improvement initiatives in lean environment to drive gains in quality, flow and output.
- Collaborated with management team to develop strategies for improving efficiency in the production area.
- Established and updated production schedules to meet changing demands.
- Delegated tasks to employees and monitored accurate and timely completion of tasks to meet project milestones.
- Monitored inventory levels and ordered materials as needed to maintain production operations.
- Assisted with troubleshooting equipment malfunctions or operational problems as needed.
- Conducted performance reviews to identify and rectify areas for skill improvement.
- Maintained accurate records of daily production activities.
- Supervised a team of 20+ employees, ensuring tasks were completed efficiently and accurately.
- Ensured safety regulations were followed by all personnel in the production area.
- Provided feedback and guidance to personnel regarding their job performance and development plans.
- Investigated customer complaints related to product quality or delivery times.
- Determined budgets, production goals and rates based on company policies and requirements.
- Observed and monitored utilization of equipment.
Network Administrator; Sergeant of Marines
United States Marine Corps
07.2014 - 07.2018
- As a direct reporter to the Platoons Officer in Charge, manage a network infrastructure for over 1,000 users across two domains, ensuring security and reliability in alignment with DOD standards.
- Conduct quarterly audits of classified systems and equipment, achieving full accountability.
- Management of over 20 personnel, providing training and ensuring compliance with OSHA and DOD regulations.
- Maintain proficiency in switchboards, routers, switches, VoIP, and firewalls.
- Diagnosed, troubleshot and resolved hardware and system problems.
- Strengthened networks and infrastructure during outage windows to prevent downtime for essential services.
- Oversaw VPNs to deliver secure virtual network access to remote users.
- Assisted in developing long-term strategies for the organization's IT infrastructure.
- Updated hardware and software upon availability and supervised network to eliminate bottlenecks.
- Worked closely with end users to solve problems related to hardware and software.
- Configured and maintained routers, switches, firewalls, wireless networks and other network devices.
- Configured, monitored and maintained email applications or virus protection software.
- Researched, recommended, configured, and supported hardware and software for multiple departments.
- Planned, tested and supported high-availability infrastructures.
- Assisted with training users in the use of various telecommunication devices and applications.
- Configured and supported mobile communications and data transmission systems.
- Disassembled equipment, inspecting and tested wiring to locate and repair problems.
- Collaborated closely with other IT personnel on projects related to telecom infrastructure upgrades.
- Upgraded telecommunications equipment and software to improve system capabilities and performance.
- Created detailed documentation of all installed and configured telecommunications systems.
- Created and documented processes for troubleshooting common networking problems.
- Provided technical support for end-users experiencing networking issues.
Education
BA - Business Administration
University of La Verne
U.S. Marine Corps -
Communication Electronics School
Skills
- Contract Negotiation
- Account Management
- Cost/Price Analysis & Compliance
- Public Procurement & RFP/IFB Management
- Real Estate Contract Negotiation & Legal Compliance
- Communication
- Team Leadership
- Risk Mitigation
- Conflict Resolution
- Vendor Relationship Management
- Project Management
- Regulatory Compliance
- Excel
- Microsoft Word
- Time Management
- Critical Thinking
- Marketing
- Teamwork
- Supply chain management
- Inventory management
- Sales strategy
- Contract negotiation
- Performance improvement
- Customer service
- Market analysis
- Budget management
- Operational planning
- Process optimization
- Data analysis
- Vendor management
- Client relationship building
- Budgeting and cost control
- Strategic business planning
- Product development
- Operations management
- Performance metrics
- Service delivery oversight
Certification
- Leadership and Ethics Seminar, USMC College of Distance Education and Training
- Operation Risk Assessment, USMC College of Distance Education and Training
- How To Win Friends & Influence Business People, Dale Carnegie
- United States Government Secret Clearance (Expired)
Timeline
Chief Operations Officer & Business Owner
Cozy Pea LLC
05.2024 - Current
Account Executive
Tri-Signal Integration
03.2024 - Current
Lead Low Voltage Technician
Tri-Signal Integration
07.2021 - 03.2024
Production Supervisor
Hormel Foods
07.2019 - 01.2021
Real Estate Investor & Agent
Compass Real Estate
06.2018 - 01.2025
Network Administrator; Sergeant of Marines
United States Marine Corps
07.2014 - 07.2018
BA - Business Administration
University of La Verne
U.S. Marine Corps -
Communication Electronics School