Jeremy Sanchez
Lynn,MA
Summary
Results-driven Senior Account Manager with expertise in client retention and upselling. Utilizes data analysis and relationship building to improve dealership ROI and recover overdue balances. Bilingual communication strengthens long-term partnerships. Skilled in Salesforce CRM and strategic planning to enhance client relationships and drive revenue growth.
Overview
8
8
years of professional experience
Work History
Senior Account Manager
CarGurus
10.2023 - Current
- Achieved President's Club (2025) for leading the organization in Customer Growth Rate (CGR)
- Manage a portfolio of 300+ dealership accounts, overseeing $1M+ in monthly recurring subscription revenue
- Conducted monthly performance and quarterly business reviews with clients, enhancing retention and identifying upsell opportunities for long-term growth
- Partnered cross-functionally to drive product adoption and optimize dealership ROI
- Played key role in launch of PriceVantage, facilitating account onboarding and increasing adoption rates
- Collected overdue balances through proactive communication with clients
Account Manager Level 2
CarGurus
02.2020 - 10.2023
- Managed a $700K+ book of business across 200+ dealerships nationwide
- Earned President's Club recognition (2021 & 2023) for highest CGR among Account Managers
- Delivered the highest influenced Monthly Recurring Revenue (MRR) at NADA Dallas
- Exceeded sales and growth benchmarks while achieving high customer satisfaction ratings
- Reduced potential dealer churn by over $75,000 through proactive engagement and relationship management
- Assisted Spanish-speaking dealerships, enhancing communication and increasing retention rates
Branch Manager
Enterprise Rent A Car
09.2017 - 01.2020
- Ranked in top 5 for regional sales performance, enhancing branch visibility and competitiveness
- Achieved the highest customer satisfaction scores in the Revere branch, setting a regional benchmark
- Led, trained, developed team of 10+ employees, resulting in multiple internal promotions and strengthened team capability
- Expanded fleet to 300+ vehicles, establishing largest regional fleet and capturing greater market share
Education
Bachelor of Science - Marketing, Concentration in Sports Marketing
Suffolk University
Boston, MA01.2017
Skills
- Account Management
- Client Retention
- Revenue Growth
- Salesforce CRM
- Strategic Planning
- Product onboarding
- Team leadership
- Sales strategies
- CRM software expertise
- Google Office
Awards
- Dean's List, Honors Program: 4 years of College
- Best of Boston (Enterprise), 01/01/17
- Best of Boston (Enterprise), 01/01/18
- Best of Boston (Enterprise), 01/01/19
- Presidents Club Winner (CarGurus), 01/01/21
- Presidents Club Winner (CarGurus), 01/01/23
- Presidents Club Winner (CarGurus), 01/01/25
Languages
English
Professional
Spanish
Professional
Timeline
Senior Account Manager
CarGurus
10.2023 - Current
Account Manager Level 2
CarGurus
02.2020 - 10.2023
Branch Manager
Enterprise Rent A Car
09.2017 - 01.2020
Bachelor of Science - Marketing, Concentration in Sports Marketing
Suffolk University