Jeremy Viser
Shenandoah,TX
Summary
Dynamic individual with hands-on experience in a variety of Foodservice work (mainly 1987-1996 and 2001-2007), including Management, Cashier and Risk Management, Customer Service/Experience, Line-Serving, Delivery, Prep, and talent for navigating a wide scope of challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Merchandiser
Advantage Sales And Marketing
04.2018 - Current
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Answered customer questions regarding store merchandise, department information, and pricing.
Merchandiser
Acosta Sales & Marketing
05.2014 - 04.2018
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
Premises Technician
AT&T
01.2008 - 05.2014
- Provided exceptional customer experiences while installing or repairing services in both residential and commercial settings.
- Maximized team productivity through collaboration with colleagues on complex installation or repair projects.
- Contributed to company growth by consistently meeting or exceeding monthly performance targets for installations and repairs.
- Optimized network reliability through meticulous attention to detail when performing cable routing, splicing, termination, and testing tasks.
- Ensured optimal service quality by conducting thorough inspections and tests after installations or repairs.
- Educated customers on how to use UVerse TV service.
- Educated customers on how to use UVerse Internet/VOIP service.
- Achieved timely completion of installation projects by effectively managing work schedules and prioritizing tasks.
- Maintained a safe working environment by adhering to safety protocols and using the appropriate tools for each task.
- Maintained company vehicle and company equipment.
- Collaborated with other technicians to troubleshoot and resolve technical issues.
- Read blueprints and schematics to correctly place equipment.
- Supported new hires by sharing expertise on best practices for efficient installations or repairs, contributing to overall team success.
Education
No Degree - Recording Studio Technology, Philosophy
University of Memphis
Memphis, TNGoogle Certification - Foundations of Cybersecurity
Coursera/Google Cybersecurity Certification
Online11-2024
High School Diploma -
McCullough
The Woodlands, TX05-1987
Skills
- Reliable and punctual
- Friendly and outgoing
- Active listener
- Foodservice experience
- Foodservice and preparation
- Foodservice operations
- Foodservice management
- Foodservice Equipment
- Multitasking Abilities
- POS system operations
- Currency counting
- Conflict Resolution
- Verbal Communication
- Customer Satisfaction
- Detail Oriented
- Safety Procedures
- Problem-solving aptitude
- Cash handling and management
- Cash handling expertise
Accomplishments
1988-1990: Snare Line Member of Colts Drum and Bugle Corps, Dubuque, IA (1989-1990, Section Leader, Percussion).
1989-1990: Most Valuable Percussion Member, Colts Drum and Bugle Corps.
1993: Co-Section Leader of the University of Memphis Drum Line, which took several sectional divisions from the University of North Texas at the Percussive Arts Society International Competition, for the first time in the competition's history.
2000: Successfully assembled and tested 50 Enterprise servers during a single twelve-hour shift at Compaq. The first person to do so in the Server division.
2011: Placed second and fifth in "Top Ten AT&T Techs - Houston" (based on customer/service satisfaction and other metrics).
Certification
Coursera/Google Cybersecurity Certification (completion ~11/30/2024).
Languages
English
Native or Bilingual
Spanish
Elementary
Interests
- Music (in two bands, play Drums and sing backup)
- Creative Writing
- Reading
- Teaching Percussion/Drum Set lessons
- Songwriting
- Computer Hardware
- Computer Builds
- I wanted to be a chef when I was young but never developed a broad taste palette!
Timeline
Merchandiser
Advantage Sales And Marketing
04.2018 - Current
Merchandiser
Acosta Sales & Marketing
05.2014 - 04.2018
Premises Technician
AT&T
01.2008 - 05.2014
No Degree - Recording Studio Technology, Philosophy
University of Memphis
Google Certification - Foundations of Cybersecurity
Coursera/Google Cybersecurity Certification
High School Diploma -
McCullough