Professional warehouse operations expert with extensive experience in order fulfillment and logistics. Known for strong focus on team collaboration, adaptability to changing needs, and achieving results. Skilled in inventory management, safe driving practices, and efficient loading/unloading procedures. Reliable and flexible, consistently delivering high standards in fast-paced environments.
Overview
16
16
years of professional experience
Work History
Driver, Warehouse Orders
Cleveland Kids Book Bank
06.2022 - Current
Maintained safe driving records by strictly following traffic rules and regulations.
Performed daily vehicle inspections, identifying potential issues before they escalated into costly repairs.
Loaded and unloaded trucks using pallet jacks or forklifts when required, ensuring proper handling of items.
Provided exceptional customer service at the point of delivery, addressing concerns and answering questions as needed.
Streamlined order fulfillment by accurately picking items according to packing lists and invoices.
Driver Supervisor
Hands Of Healing Homecare & Transportation LLC
11.2019 - 06.2022
Promoted a culture of teamwork among drivers, fostering collaboration and strong working relationships.
Worked closely with Human Resources to address employee concerns, such as pay discrepancies or workplace conflicts, in an efficient and timely manner.
Managed driver schedules to accommodate changing demands, optimizing resources while maintaining customer satisfaction.
Provided ongoing support to drivers throughout their employment journey, including orientation training sessions to new hires or refresher courses as needed.
Created and maintained scheduling for customers transportation services are provided.
Ensured quality, safe and efficient transportation of clients to and from appointments
Commercial Janitorial Cleaner
Independent Contractor - Self Employed
03.2013 - 12.2017
Provided exceptional service to clients by responding promptly to requests for additional cleaning or specific needs beyond routine duties.
Collaborated effectively with team members to complete assigned tasks efficiently while maintaining high-quality standards.
Enhanced facility cleanliness by performing daily janitorial tasks such as sweeping, mopping, and vacuuming.
Consistently exceeded client satisfaction benchmarks through attentive service, proactive problem-solving, and a strong work ethic.
Improved overall appearance of the facility by performing regular deep-cleaning tasks such as floor waxing, carpet shampooing, and window washing.
Optimized workflow efficiency by strategically organizing tasks based on priority and time constraints without sacrificing quality results.
Custodian
Cleveland Clinic Main Campus
09.2009 - 02.2013
Emptied trash cans and recycling bins to keep building clean and free of germs.
Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Kept building spaces premises clean inside and outside.
Maintained a well-organized supply closet for easy access to necessary tools.
Replaced and refilled paper towel and toilet paper dispensers for users convenience.
Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
Followed safety protocols and safe use of protective gear to prevent injury to self and others.
Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
Collaborated with other custodial staff to complete larger projects efficiently and effectively.
Deposit Services Support / Customer Service Representative / Teller at Planters BankDeposit Services Support / Customer Service Representative / Teller at Planters Bank