Professional Objective To obtain a position with an organization that will utilize my skills, and experience to benefit mutual growth and success. Skilled in team leadership, conflict resolution, and ensuring operational efficiency. Strong focus on fostering collaboration and adapting to changing environments. Known for reliability, effective communication, and problem-solving abilities.
Overview
18
18
years of professional experience
Work History
Campus Security Monitor
CCSD
Gene Ward Elementary School
02.2024 - Current
Monitored security systems, ensuring prompt response to incidents and alerts.
Conducted regular patrols, identifying and addressing potential safety hazards.
Assisted in maintaining accurate records of security activities and incidents.
Supported event planning teams by ensuring adequate security measures were in place for large-scale gatherings.
Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.
Participated in staff meetings, special events, and professional development activities.
Managed School website updates to ensure content accuracy and timeliness.
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Excellent communication skills, both verbal and written.
Proven ability to learn quickly and adapt to new situations.
Worked well in a team setting, providing support and guidance.
Collaborated with faculty to identify at-risk students and provide tailored support.
Promoted a positive learning environment that fostered student engagement and motivation.
Worked closely alongside school counselors and teachers to create holistic support plans for struggling students.
Demonstrated adaptability by adjusting coaching approaches based on unique learning styles, challenges, or cultural backgrounds of individual students.
Conducted one-on-one sessions with students to address specific challenges faced in their coursework, resulting in increased confidence levels and academic success.
Developed strong rapport with students, fostering a supportive learning environment through empathetic listening and effective communication.
Security Officer
Tao Group
Las Vegas, NV
06.2022 - Current
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Checked and verified photo identification prior to granting facility access.
Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
Coordinated with team members to maintain a secure environment for guests and staff.
Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Responded quickly to incidents and assessed active situations for security concerns.
Enforced company policies consistently to uphold safety standards across facilities.
Monitored premises to ensure safety and security for guests and staff.
Evening Supervisor, First Service Residential
First Services Residential
Las Vegas, NV
07.2017 - 06.2022
Supervised evening staff to ensure efficient operations and adherence to safety protocols.
Managed daily operations of community association, ensuring compliance with regulations and policies.
Facilitated communication between board members and homeowners to address concerns and resolve disputes effectively.
Developed and implemented budget plans to optimize financial resources for community projects.
Oversaw collection processes for assessments, ensuring timely payments from residents while maintaining accurate records.
Organized community events to promote engagement among residents, fostering a sense of belonging within the neighborhood.
Trained new staff on operational procedures, enhancing team efficiency and service quality within the association.
Led initiatives for improving safety protocols, resulting in enhanced security measures across the community properties.
Upheld high standards of property maintenance by conducting regular inspections and collaborating with homeowners to address any violations or issues identified during these assessments.
Maintained a well-organized record system for all HOA documents, ensuring easy access to crucial information for board members and residents.
Negotiated favorable contracts with vendors for services such as landscaping, security, and maintenance, securing quality work at competitive prices.
JOB TRAINER
WorldMark by Wyndham
Las Vegas, NV
04.2015 - 07.2017
ROLES
Providing excellent customer service and ensuring a positive “Count on me” experience for guests
Leading and training in the development of new front desk agents
Upholding and administering Wyndham policies
Overseeing and handling customer service concerns or reporting to management
Managed and processing several arrivals and departures every day
Effectively communicating with multiple departments to guarantee customer satisfaction and successful daily operations
Answering customer questions regarding resort amenities and providing information about local attractions
Merchandise Auditor
Acosta Sales & Marketing
Jacksonville, FL
03.2014 - 10.2014
Associate Manager
Regal Cinemas
Las Vegas, NV
08.2008 - 03.2015
ROLES
Maintained an up-to-date knowledge of policies and procedures
Provided outstanding customer service and resolved conflict
Cash handling and reconciliation
Delegated responsibilities and directed team members in assigned duties
Trained, motivated, and taught multiple staff in multiple arenas
Monitored and controlled revenue and profit figures, CAST MEMBER ROLES
Ensured audience satisfaction
Cash handling and stock control
Developed an understanding of the local market, including customer expectations
Complied with licensing and health and safety regulations
Trained and supervised large numbers of part-time staff to work as a team