Yadder Estrada
Henderson,NV
Summary
Dedicated professional with experience at Clark County School District, excelling in public safety and customer service. Proven ability to enhance security measures during events and manage high call volumes with exceptional stress tolerance. Skilled in observation and emergency preparedness, ensuring a safe environment while delivering outstanding support to customers.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Campus Security Monitor
Clark County School District, CCSD
07.2019 - Current
- Supported event planning teams by ensuring adequate security measures were in place for large-scale gatherings.
- Checked and verified photo identification prior to granting facility access.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Permitted entry with escort for approved persons into secure locations.
- Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.
Customer Care Representative
Cash America Pawn
01.2016 - 03.2018
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Managed high call volume with exceptional professionalism and efficiency.
- Responded to customer needs through competent customer service and prompt problem-solving.
- Assisted call-in customers with questions and orders.
Education
High School Diploma -
Penn Foster Career School
Scranton, PA03-2017
Skills
- Observation
- Public safety awareness
- Patrolling techniques
- Stress tolerance
- Emergency preparedness
- Teamwork and collaboration
- Customer service
Accomplishments
CPR/AED certify
pro musician
Certification
American Heart Association CPR/AED 2/27/25 - 2/25/27
Languages
Spanish
Timeline
Campus Security Monitor
Clark County School District, CCSD
07.2019 - Current
Customer Care Representative
Cash America Pawn
01.2016 - 03.2018
High School Diploma -
Penn Foster Career School
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