Jeremy D. PENN
Summary
Results-driven safety minded leader with extensive experience in the water and wastewater industry. Successfully led teams to implement safety protocols and training initiatives that resulted in improved compliance and reduced incidents, fostering a culture of safety awareness and operational excellence.
Overview
10
10
years of professional experience
Work History
Service Manager
Haynes-Equipment
09.2024 - Current
- Led team of technicians in water and wastewater industry operations.
- Supported techs and customers through in-person and remote communication.
- Monitored field techs to ensure safe jobsite practices for team and public.
Service Technician
Haynes-Equipment
08.2022 - 09.2024
- Troubleshot and resolved issues in electrical panels, PLCs, VFDs, and other critical components to minimize downtime.
- Troubleshot and repaired pumps and motors, enhancing performance and extending equipment lifespan.
- Installed and serviced equipment to maintain compliance and reliability in water and wastewater facilities.
Operations Manager
Central Expanded Metal/Tepco Industries
09.2020 - 08.2022
- Coordinated daily operations of plants, aligning production schedules with machine assignments and shipping logistics to ensure timely delivery.
- Oversaw manufacturing of custom expanded metal at Central Expanded and injection molded plastics at Tepco, ensuring product quality and adherence to specifications.
- Managed daily operations for expanded metal production processes.
- Coordinated inventory management and supply chain logistics.
- Oversaw quality control procedures for manufacturing standards.
Service Manager
Midwest Bus Sales
10.2018 - 05.2020
- Expanded customer base from 1 captive fleet to over 40 outside customers in less than 1 year.
- Transitioned captive fleet maintenance shop into for-profit repair facility, increasing revenue potential.
- Ensured efficient completion of all work while delivering high-quality service.
- Collaborated with customers to identify their needs and effectively communicated those needs to employees.
- Implemented and executed safety controls for shop personnel and customers.
- Implemented engineering controls and a comprehensive training program.
Maintenance Director
Red Carpet Charters
06.2018 - 10.2018
- Developed and modified preventive maintenance strategies tailored to diverse fleet requirements.
- Oversaw maintenance of 50+ fleet vehicles across 3 locations.
- Maximized the safety of shop personnel and customers.
- Maintained relationships with vendors and industry leaders to anticipate future maintenance needs.
Shop Manager
Red Carpet Charters
07.2016 - 06.2018
- Supervised 10 employees, fostering a collaborative environment to enhance workflow and productivity.
- Managed day-to-day activities of charter bus maintenance facility to ensure operational efficiency.
- Collaborated with the operations department to schedule PMs and other repairs.
- Plan and execute the assigned PM schedule.
- Maintained relationships with DOT officers to ensure compliance with evolving laws and regulations.
Maintenance Technician
Red Carpet Charters
02.2016 - 07.2016
- Diagnosed complex technical issues to identify root causes, enabling effective resolution.
- Service and maintain motor coaches in accordance with company and DOT regulations.
- Documented required repairs identified during inspections to ensure compliance with safety standards.
- Assisted with roadside breakdowns to minimize customer inconvenience and maintain service reliability.
Education
ASSOCIATE OF APPLIED SCIENCE -
Redlands Community College
El Reno05-2000
30 Hr. General Industry And Health -
OSHA
Skills
- OSHA 30 General Industry Certification
- Compliance management
- Training development
- Training
- Operational efficiency
- Problem solving
- Continuous improvement
- Customer relationship building
- Team member evaluation
- Adaptability
- Safety compliance
Volunteer Experience
- Chandler Wrestling Booster Club, President, 03/01/18, 10/01/22, Work with school officials and parents to raise money to support the wrestling program. Coordinate annual tournament involving more than 400 youth wrestlers.
- Chandler Youth Baseball, President, 01/01/13, 12/01/14, Organize and run up to 5 baseball tournaments per year to raise funds for improvement of youth baseball facilities.
Timeline
Service Manager
Haynes-Equipment
09.2024 - Current
Service Technician
Haynes-Equipment
08.2022 - 09.2024
Operations Manager
Central Expanded Metal/Tepco Industries
09.2020 - 08.2022
Service Manager
Midwest Bus Sales
10.2018 - 05.2020
Maintenance Director
Red Carpet Charters
06.2018 - 10.2018
Shop Manager
Red Carpet Charters
07.2016 - 06.2018
Maintenance Technician
Red Carpet Charters
02.2016 - 07.2016
ASSOCIATE OF APPLIED SCIENCE -
Redlands Community College
30 Hr. General Industry And Health -
OSHA