Jeri Adams
Trinity,TX
Summary
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
34
34
years of professional experience
Work History
Office Manager
Texas Dept. of Criminal Justice
Huntsville, TX
10.1989 - 03.2024
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
- Sustained office efficiency by implementing and planning office systems, equipment procurement and layouts.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Negotiated contracts with vendors to secure favorable terms and pricing.
- Analyzed data from various sources to identify trends and make recommendations for improvement.
- Reviewed completed work to verify consistency, quality, and conformance.
- Developed and implemented office policies and procedures.
- Maintained confidential records relating to personnel matters.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Elevated customer satisfaction ratings by promptly resolving client and case issues.
- Implemented and maintained company protocols to facilitate smooth daily activities.
Education
High School Diploma -
Galena Park High School
Galena Park, Texas05-1971
Skills
- Office management
- Financial analysis
- Vendor negotiation
- Inventory management
- Team building
- Customer Relationship Management
- Workplace organization
- Administrative oversight
References
References available upon request.
Timeline
Office Manager
Texas Dept. of Criminal Justice
10.1989 - 03.2024
High School Diploma -
Galena Park High School
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