Jeri Boykin-Cole
Crockett
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.
Overview
18
18
years of professional experience
Work History
Cashier
HEB Grocery
Crockett
01.2008 - 01.2026
- Customer service
- Large quantities of money handling for bill pay money order
- Count out till printout, report.
- Answer phone with proper etiquette.
- Printout report, receive inventory.
- Count inventory order inventory.
- Maintain showroom appearance, keep shelves full.
- Check out of date.
- Seasonally during holidays, stock shelf with inventory that moves quickly and help customers find products.
- Print documents, order products for demo, print coupons for Demo, print shelf tags.
- Pick up slack when manager is out, help make schedule, input it and print, for 9 people in the department.
- Email managers in different departments that will be having demos for the following week.
- Keep correspondence for department, order paper supplies for department.
- Keep all rap and supplies clean and organized by weekly bimonthly.
- Call customers discuss their orders.
- Reschedule their time of pickup.
- Help customers with customer complaints responding to their calls or emails.
Education
Crockett High School
Austin , TxR.N/L.V.N - Child Psychology
University Irvine
Irvine, CASkills
- Educating customers on product
- Customer service
- Scheduling customers
- Employee weekly schedule
- Organizing supplies
- Ordering supplies maintaining inventory
- Sanitation, for health and wellness
- Sales reporting
- Customer relationship management
- Visual merchandising
- Product ordering
- Interpersonal communication
- Problem solving
Timeline
Cashier
HEB Grocery
01.2008 - 01.2026
Crockett High School
R.N/L.V.N - Child Psychology
University Irvine