Jeri Wilson
Baytown,TX
Overview
5
5
years of professional experience
2001
2001
years of post-secondary education
Work History
Cargiver
Addus Health care
Houston, Tx
02.2021 - Current
- Assisted clients with daily living activities and personal care needs.
- Monitored client health and reported changes to healthcare team.
- Administered medications according to prescribed schedules and instructions.
- Implemented care plans tailored to individual client requirements and preferences.
- Provided companionship and emotional support to enhance client well-being.
- Ensured a clean, safe, and comfortable living environment for clients.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Worked with cross-functional teams to achieve goals.
- Assisted with customer requests and answered questions to improve satisfaction.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Maintained updated knowledge through continuing education and advanced training.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Recognized by management for providing exceptional customer service.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Utilized various software and tools to streamline processes and optimize performance.
Education
Jeri Wilson
Crosby, TxTimeline
Cargiver
Addus Health care
02.2021 - Current
Jeri Wilson