Jeri Wilson
Burnsville,NC
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. I am a business student eager to learn on the job and put my knowledge to use.
Overview
14
14
years of professional experience
Work History
Community Health Worker
MCHP
06.2024 - Current
- Conducted community outreach to educate residents about health resources and services.
- Collaborated with healthcare providers to coordinate patient referrals and follow-ups.
- Assisted in the development of health promotion materials tailored to community needs.
- Facilitated workshops on preventive health practices, improving community engagement.
- Monitored client progress and reported outcomes to improve care plans and interventions.
- Advocated for community health initiatives, fostering partnerships with local organizations and stakeholders.
- Connected families with necessary social services, alleviating barriers to healthcare access and improving quality of life.
- Built trust within diverse communities through cultural competency training, empathetic communication skills, and active listening techniques.
- Worked directly with patient treatment teams and participated in care coordination procedures.
- Managed enrollment, transportation, and paperwork for individuals to take advantage of community resources.
- Provided ongoing support for clients managing chronic conditions, contributing to better self-management and reduced complications.
- Conducted home visits to assess living conditions, provided recommendations for safety improvements and connected clients with resources as needed.
- Facilitated health screenings with follow-up care to target specific issues.
- Enhanced patient outcomes by providing education on disease prevention and healthy lifestyle choices.
- Scheduling appointments
- Perform administrative tasks such as filing documents, answering phone, organizing charts.
Paint Line Operator
Altec Industries
10.2014 - 05.2024
- Operated and maintained paint application equipment to ensure optimal performance and quality standards.
- Monitored production line for adherence to safety protocols and operational efficiency.
- Conducted routine inspections of painted products, identifying defects and implementing corrective actions.
- Trained new operators on safe equipment usage and best practices for paint application processes.
- Caulker
- Collaborated with team members to streamline workflows, improving overall productivity in paint line operations.
Cashier
CVS Pharmacy
09.2013 - 03.2014
- Processed customer transactions efficiently, ensuring accurate cash handling and change distribution.
- Assisted customers with inquiries, providing product information and promoting loyalty programs.
- Maintained cleanliness and organization of checkout area, enhancing customer experience and safety.
- Collaborated with team members to improve workflow during peak hours, ensuring timely service delivery.
- Handled returns and exchanges professionally, adhering to company policies for customer satisfaction.
- Monitored inventory levels at the register, communicating restock needs to management proactively.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Office Assistant
Wilson Wiring
03.2012 - 03.2013
- Coordinated office operations to enhance workflow efficiency and productivity.
- Managed scheduling for meetings, ensuring optimal use of resources and time.
- Assisted in budgeting processes through accurate data entry and expense tracking.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Increased customer satisfaction by providing professional and courteous front desk support.
Education
No Degree - Business
Mayland Community College
05-2026
High School Diploma -
Mountain Heritage High School
Burnsville,NC06-2009
Skills
- Organized and detail oriented
- Schedule management
- Service coordination
- Microsoft office proficiency
- Reasoning
- Data collection
- Multitasking
- Problem-solving
- Active listening
- Customer service
- Work ethic and integrity
- Cash handling
- Reliability and punctuality
Timeline
Community Health Worker
MCHP
06.2024 - Current
Paint Line Operator
Altec Industries
10.2014 - 05.2024
Cashier
CVS Pharmacy
09.2013 - 03.2014
Office Assistant
Wilson Wiring
03.2012 - 03.2013
No Degree - Business
Mayland Community College
High School Diploma -
Mountain Heritage High School