Jerializ Figueroa Rodriguez
Orlando
Summary
Dedicated Team Leader with expertise in quality assurance initiatives, issue resolution and interpersonal communication. Proficient with project management, personnel training and production scheduling. Sets example for work ethic, punctuality and quality.
Overview
4
4
years of professional experience
Work History
Team Leader
Chick-fil-A
Orlando
01.2022 - Current
- Maintained a positive work environment that promoted collaboration between team members.
- Delegated daily tasks to team members to optimize group productivity.
- Resolved customer complaints in an effective manner while maintaining a high level of customer service.
- Developed strategies for problem solving and conflict resolution among team members.
Education
High School Diploma -
Penn Foster
Orlando, FL05-2024
Associate of Science - Diagnostic Medical Sonography
Valencia College
Orlando, FLSkills
- Team building
- Conflict resolution
- Customer service
- Task delegation
- Strategy development
- Project management
- Time management
- Critical thinking
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Team Leader
Chick-fil-A
01.2022 - Current
High School Diploma -
Penn Foster
Associate of Science - Diagnostic Medical Sonography
Valencia College