Jerica Infante
York,NY
Summary
Developed strong teamwork and customer service skills in fast-paced environment, looking to transition into new field. Skilled in effective communication and problem-solving, ensuring tasks are completed efficiently and accurately. Ready to leverage these transferable skills to make meaningful impact in new role.
Overview
3
3
years of professional experience
Work History
Team Member
Dunkin Dounts
York, Pa
09.2025 - Current
- Maintained cleanliness and organization in work areas, following health and safety regulations.
- Operated equipment such as espresso machines and fryers with proficiency to support daily operations.
- Collaborated with team members to ensure smooth workflow during peak hours, enhancing service speed.
- Assisted in training new employees on operational procedures and best practices for efficiency.
Cashier
Kennies Market
Spring Grove, PA
11.2024 - 05.2025
- Maintained cleanliness and organization of checkout area to enhance efficiency.
- Handled cash, credit, and debit transactions while ensuring security protocols.
- Collaborated with team members to manage inventory levels effectively.
- Resolved customer concerns promptly to ensure satisfaction and loyalty.
- Supported promotional activities by setting up displays and signage.
Cashier
Food Universe Marketplace
The Bronx, NY
02.2023 - 08.2023
- Maintained accurate cash drawer, ensuring accountability and minimizing discrepancies.
- Collaborated with team members to optimize checkout procedures and reduce wait times.
- Handled returns and exchanges following store policies to enhance customer satisfaction.
- Monitored inventory levels at checkout, alerting management of low stock items.
- Promoted store loyalty programs to enhance customer engagement and retention.
Education
No Degree - Justice Studies
Berkeley College
New York (City), NY05-2029
High School Diploma -
Harry S Truman High School
The Bronx, NY06-2025
High School Diploma -
Spring Grove Area High School
Spring Grove, PA05-2025
Skills
- Clear communication
- Attention to detail
- Collaboration and teamwork
- Following instructions
- Training and mentoring
- Fluent in Spanish
- Adaptability and flexibility
- Cleaning
Timeline
Team Member
Dunkin Dounts
09.2025 - Current
Cashier
Kennies Market
11.2024 - 05.2025
Cashier
Food Universe Marketplace
02.2023 - 08.2023
No Degree - Justice Studies
Berkeley College
High School Diploma -
Harry S Truman High School
High School Diploma -
Spring Grove Area High School