Jerica Patt
Balch Springs,TX
Summary
Medical Assistant/Phlebotomist seeks to join a small and fast paced facility, creating an enjoyable experience for patients and helping staff. Offering 10+ years of experience in adult medicine, great customer service skills, phlebotomy, and front office skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Phlebotomy Technician
PathAdvantage
05.2023 - Current
- Transferring vials or specimens, including fecal and urine samples, to laboratories carefully.
- Collaborated with clinical staff to ensure appropriate specimen collection for various diagnostic tests.
- Improved patient satisfaction by providing efficient, accurate, and timely blood draws.
- Enhanced laboratory efficiency through proper specimen handling and labeling procedures.
Medical Assistant(PRN)
CedarHill Women's Center
01.2016 - Current
- Manage office telephone systems, including answering calls and returning messages
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
Phlebotomy
LabCorp
01.2017 - 05.2023
- Follow infection-control and safety procedures in carrying out daily phlebotomy functions.
- Prepare blood-collecting equipment, draw blood, and safely store and transport samples.
- Build trust and minimize patient discomfort during phlebotomy procedures while efficiently collecting blood specimens.
- Work collaboratively with patients, healthcare providers and patient support departments to ensure high quality of service.
Production Associate
Kraft Heinz Corporation
01.2021 - 12.2022
- Enhanced production efficiency by streamlining assembly line processes and implementing lean manufacturing techniques.
- Increased on-time delivery rates by effectively prioritizing tasks and coordinating team efforts to meet deadlines.
- Prepared materials for assembly work to keep workflows running smoothly.
- Maintained machinery to prevent overloads and avoid malfunctions.
Mobile Phlebotomy
Metrostat
01.2015 - 12.2017
- Followed established safety protocols and standards to minimize risk of infection and injury.
- Collected blood samples in accordance with laboratory protocols and regulations.
- Improved patient satisfaction by providing efficient, accurate, and timely blood draws.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
Phlebotomy
BioRerence Laboratory
01.2015 - 12.2017
- Maintained patient confidentiality, kept necessary records, and documented results
- Built trust and minimized patients discomfort during phlebotomy procedures while efficiently collecting blood
- Ensured patient safety by adhering to strict infection control protocols during all phlebotomy procedures.
- Assisted in training new Phlebotomy Technicians on best practices, contributing to a skilled workforce.
Phlebotomy
Carter Blood Care
01.2013 - 12.2015
- Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
- Implemented proper sterile procedures and complied with established safety regulations.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Followed physician orders to correctly administer therapeutic phlebotomy.
Phlebotomy/MA(Extern)
Diabetes and Endocrinology Center
01.2012 - 12.2013
- Increased student comprehension by implementing interactive and hands-on learning activities.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Collected, arranged, and input information into database system.
- Interacted with patients by phone, email, or in-person to provide information.
Education
Associate of Applied Science -
Everest College
Dallas, TX01.2012
Skills
- Laboratory Experience
- Medical Office Experience
- Phlebotomy (10 years)
- Customer Service
- Data Entry
- Warehouse Operations
Certification
- CPR Certification
Timeline
Phlebotomy Technician
PathAdvantage
05.2023 - Current
Production Associate
Kraft Heinz Corporation
01.2021 - 12.2022
Phlebotomy
LabCorp
01.2017 - 05.2023
Medical Assistant(PRN)
CedarHill Women's Center
01.2016 - Current
Mobile Phlebotomy
Metrostat
01.2015 - 12.2017
Phlebotomy
BioRerence Laboratory
01.2015 - 12.2017
Phlebotomy
Carter Blood Care
01.2013 - 12.2015
Phlebotomy/MA(Extern)
Diabetes and Endocrinology Center
01.2012 - 12.2013
Associate of Applied Science -
Everest College
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