Maria Harris
Summary
Detail-oriented Phlebotomist Technician experienced in high-volume laboratory environments and patient-focused services. Achieved over 1,000 successful venipunctures while maintaining 100% documentation accuracy and training new phlebotomists. Focused on enhancing operational efficiency and delivering exceptional patient care in fast-paced settings.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Phlebotomy Technician
Orion Laboratories
Baton Rouge
12.2023 - Current
- Verify patient identity using multiple identifiers.
- Explain the blood draw procedure clearly and answer any patient questions.
- Assess patient comfort level and address concerns.
- Conducted blood draws to ensure accurate sample acquisition.
- Perform venipuncture (drawing blood from a vein) using proper technique.
- Collected blood samples through finger sticks.
- Ensure accurate blood volume is collected according to test requirements.
- Label blood samples with patient information immediately and accurately.
- Follow proper specimen handling procedures to maintain sample integrity.
- Managed specimen handling processes to uphold quality standards.
- Transport collected specimens to the laboratory in a timely manner.
- Document blood draw information in the electronic medical record.
- Facilitated positive patient experiences through effective communication.
- Monitored and maintained phlebotomy equipment for optimal performance.
- Followed compliance and safety protocols to ensure a safe environment.
- Adhere to all infection control guidelines and standard precautions
- Follow established safety protocols for needle disposal and biohazard management
- Prepared supplies and equipment to ensure readiness for blood draws.
- Maintain current certifications and professional development
Phlebotomist II
Quest Diagnostics
Baton Rouge
02.2022 - 12.2023
- Explains blood draw procedures to patients and answers any questions about the process.
- Followed all health and safety protocols and procedures to maintain sanitary work areas.
- Collected and organized medical testing materials, ensuring readiness for efficient blood draw procedures.
- Verified patient information and accurately labeled blood samples to ensure proper processing and minimize errors.
- Accurately updated patient information in the organization's database.
- Assisted nervous or frightened patients in feeling more at ease during blood draws, enhancing patient experience.
- Works with supervising physicians and follow their directions at all times.
Mobile Phlebotomist
Clinical Reference Laboratory
Hammond
06.2019 - 08.2023
- Conducted blood collection at various sites to support laboratory diagnostics.
- Applied extensive knowledge of best practices and regulations for blood drawing and collection, adapting to changing environments with flexibility.
- I maintain a high level of sanitation and attention to detail during patient interactions and blood collection.
- Communicated effectively with clients before and during patient visits at nursing homes and outpatient facilities, ensuring clear understanding of procedures.
- Because I travel to client locations, I am extremely organized.
- Demonstrated proficiency in dipstick pregnancy test, glucose testing, and rapid drug testing.
Phlebotomist II
Clinicore Laboratories
Baton Rouge
08.2021 - 02.2022
- Explains blood draw procedures to patients and answers any questions about the process.
- Ensured sanitary work areas by strictly adhering to health and safety protocols and procedures.
- Collected essential medical testing materials, including needles, sample vials, blood storage bags, and test tubes, to facilitate efficient blood draw procedures.
- Followed all health and safety protocols and procedures to maintain sanitary work areas.
- Accurately updated patient information in the organization's database.
- Calmed nervous patients during blood draws to enhance their comfort and cooperation.
- Works with supervising physicians and follow their directions at all times.
Phlebotomy Technician
Our Lady of the Lake Regional Medical Center
Baton Rouge
12.2017 - 08.2021
- Phlebotomist professional who specializes in drawing blood from patients.
- My responsibilities include interviewing and preparing the patient for the blood draw, as well as labeling the blood samples and taking it to the laboratory for testing.
- Managed time-sensitive laboratory tasks efficiently.
- Drew blood from diverse age groups, including infants and geriatrics, ensuring comfort and accuracy in all procedures.
Donor Services Technician/Apheresis Technician, Team Leader
LifeShare Blood Centers
Baton Rouge
08.2015 - 03.2017
- Conducted health history interviews and determined donor eligibility, and performed phlebotomy and provided donor care during the collection of safe blood units.
- Demonstrate excellence in customer service and public relations to promote a positive, professional image of Life Share Blood Centers.
- Work independently with attention to detail.
- As an integral link between donors and Life Share, portrays a commitment to customer service by conveying and demonstrating a consistent style of professionalism.
- Perform all duties and responsibilities in compliance with standard operating procedures, Safety Quality Identity Potency Purity (SQUIPP), regulations outlined in the Code of Federal Regulations (CFR), Occupational Safety and Health Administration (OSHA) and other applicable Federal, state and local procedures.
- As an integral link between donors and Life Share, portray a commitment to customer service by conveying and demonstrating a consistent style of professionalism.
Phlebotomist II
Grifols - Biomat
Baton Rouge
03.2014 - 08.2015
- Evaluated donor suitability for plasmapheresis, ensuring safe and effective procedures.
- Assisted in determining the suitability of donors to undergo plasmapheresis prior to venipuncture.
- Monitored donor and equipment to ensure health of donors and quality of product.
- Monitored donor conditions and equipment performance to maintain donor safety and product quality.
- Set up, disconnected, and operated the automated plasmapheresis machines, including response and evaluation of all auto pheresis troubleshooting displays, documentation of exceptions, and the like.
- Ensured proper calibration and maintenance of auto pheresis machines and associated equipment.
- Trained in repair of automated plasmapheresis instruments.
- Maintained accurate and thorough documentation of production records and ensured donor confidentiality.
- Fostered donor relationships to enhance customer satisfaction and encourage repeat donations.
Field Supervisor
Blessing Hands LLC
Hazlehurst
12.2012 - 03.2014
- Supervised the delivery of non-nursing care and related activities for Blessing Hands programs.
- Visited non-RN supervised clients in their homes, hired, trained, supervised, and evaluated attendants; reported and maintained records; monitored the client's status, and communicated consistently with Blessing Hands staff, case workers, family members, and other program representatives.
- Improved communication between staff and clients to foster positive relationships.
- Developed strong rapport with clients to ensure delivery of quality care.
Phlebotomist II
Talecris Plasma Resources
Baton Rouge
08.2007 - 01.2009
- Prepped donors for and performed venipuncture.
- Prepared donors and performed venipuncture to facilitate safe donation process.
- Responded to and assisted with handling donor reactions in accordance with guidelines.
- Monitored donors and equipment to safeguard donor health and enhance product quality.
- Set up, disconnected, and operated the automated plasmapheresis machines, including response and evaluation of all auto pheresis troubleshooting displays, documentation of exceptions, and the like.
- Ensured proper calibration and maintenance of auto pheresis machines and associated equipment.
- Trained to repair auto pheresis instruments.
- Maintained accurate and thorough documentation of production records and ensured donor confidentiality.
- Established rapport with donors to foster customer satisfaction and promote long-term donation relationships.
Education
Some college -
High school diploma or GED -
Skills
- Phlebotomy
- Venipuncture
- Specimen collection / processing
- Effective communication
- Patient Care
- Physical examinations
- Vital Signs Experience
- Laboratory Procedures
- Anatomy Knowledge
- Calibration
- CGMP
- EMR
- Electronic medical records
- Medical Records
- Epic
- Laboratory Experience
- Microsoft Office
- Microsoft Excel
- Microsoft Windows Server
- Computer skills
- Software Troubleshooting
- Medical office management
- Customer Service
- Scheduling
- CPR Certified
- HIPAA
- Patient support
- Patient interaction
- Teaching
- Developmental disabilities support
- Disability support
- Time management
- Attention to detail
- Effective communication
- Conflict resolution
- Conflict resolution
- Attention to detail
- Effective communication
Certification
- Certified Phlebotomy Technician, 12/01/25
- CPR and AED, 05/01/15
- BLS Certification
- Driver's License
Timeline
Phlebotomy Technician
Orion Laboratories
12.2023 - Current
Phlebotomist II
Quest Diagnostics
02.2022 - 12.2023
Phlebotomist II
Clinicore Laboratories
08.2021 - 02.2022
Mobile Phlebotomist
Clinical Reference Laboratory
06.2019 - 08.2023
Phlebotomy Technician
Our Lady of the Lake Regional Medical Center
12.2017 - 08.2021
Donor Services Technician/Apheresis Technician, Team Leader
LifeShare Blood Centers
08.2015 - 03.2017
Phlebotomist II
Grifols - Biomat
03.2014 - 08.2015
Field Supervisor
Blessing Hands LLC
12.2012 - 03.2014
Phlebotomist II
Talecris Plasma Resources
08.2007 - 01.2009