Jerica Smith
Milan,TN
Summary
Organized, independent worker, energetic with strong time-management skills. Passion for customer service and interacting with the public.
Core Qualifications:
Self-directed Time management
Professional and mature
Strong problem solver
Self-starter
Microsoft Office and QuickBooks proficiency
Strong organizational and problem solving skills Outstanding verbal and written communication
Overview
15
15
years of professional experience
Work History
Recruiter
Personnel Placements
Milan, TN
08.2020 - Current
- Inbound and outbound calls, staffing, background checks, drug screens, company on site, managing the time clock, reviewing resumes, interviewing candidates
Customer Service
SomeThings Fun Boutique
Milan, TN
09.2019 - 08.2020
- Running the cash register, helping customers, inventory, handling phones
Account Manager
Summit Management
Milan, TN
01.2017 - 09.2019
- Managing customer’s accounts, collecting money, inbound and outbound calls, dispatching drivers, setting up payment arrangements
CSR
CableSouth Media3
Milan, TN
06.2011 - 01.2017
- Answering phone calls, taking payments, resolving customer issues, dispatching, troubleshooting, provisioning phones, putting equipment in inventory, reporting
Delivery Appointment Clerk
Milan Express
Milan, TN
01.2009 - 06.2011
- Answering phone calls, contacting vendors, scheduling appointments, billing, dispatching
Cashier
E. W. James & Sons
Milan, TN
07.2007 - 01.2009
- Running the cash register, handling money, Western Union, money orders, answering the phone
Education
High School Diploma -
Bradford High School
2008
Skills
- Applicant Qualification
- Community Networking
- Candidate Sourcing
- In-Person and Telephone Interviewing
- Hiring Requirements
- Pre-Employment Screening
- Background Checks
- Cold Calling
- Online Job Boards
- Employee Hiring
- Drug Testing
- Self Starter
- Data Verification
- Office Organization
- Google Drive
- Customer Satisfaction
Timeline
Recruiter
Personnel Placements
08.2020 - Current
Customer Service
SomeThings Fun Boutique
09.2019 - 08.2020
Account Manager
Summit Management
01.2017 - 09.2019
CSR
CableSouth Media3
06.2011 - 01.2017
Delivery Appointment Clerk
Milan Express
01.2009 - 06.2011
Cashier
E. W. James & Sons
07.2007 - 01.2009
High School Diploma -
Bradford High School