Jerica Weelborg
Harrison,AR
Summary
Professional installer with robust experience in equipment installation and maintenance, ensuring high-quality results and efficiency. Strong team collaborator, adaptable to changing needs, and reliable in all situations. Skilled in troubleshooting, technical adjustments, and customer service, with focus on safety and precision. Known for results-driven approach and effective problem-solving abilities.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Spray Foam Installer/Cleaner
Ozark Foam InSEALator
Ozark, MO
03.2022 - Current
- Laid out materials and system components to prepare for installation.
- Operated tools, equipment, and machinery according to safety standards.
- Enhanced customer satisfaction by providing timely and accurate installations.
- Implemented quality control measures during installations, ensuring that each project met or exceeded client expectations and regulatory standards.
- Addressed client concerns professionally, demonstrating a commitment to excellent customer service throughout the installation process.
- Calculated materials and time needed for each job.
Labor Pool Float
NARMC
10.2021 - 03.2022
- Screen patient and families for COVID symptoms
- Make sure all patient and families are following rules like keeping masks on
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in team environment.
- Self-motivated, with strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Service Manager and Technician
Walmart
09.2018 - 10.2021
- Manage associates to make sure things get done in timely manner
- Filing paperwork daily and also weekly
- Filling out paperwork that has to pertain to OSHA regulations and state laws
- Talks to customers to explain things needed to know or if customers have questions
- Answers phones sometime multiple lines and also helping customers at service desk
- Met with customers to discuss service needs and offer available solutions.
- Resolved customer complaints in professional and timely manner.
- Analyzed service reports to identify areas of improvement.
Service Writer/ Sale Associate
Walmart
06.2015 - 08.2018
- Greet customers in a timely manner
- Explain any services the customer would like to know about
- Writing up work orders and giving then an estimated time of when the vehicle will be done
- Answer phone and give customers quotes while comparing prices on a couple of different websites
- Improved customer satisfaction by providing timely and accurate service estimates.
- Increased repeat business with exceptional customer service skills and follow-up calls to ensure satisfaction.
Waitress
Pizza Hut
04.2015 - 06.2015
- Took food and drink orders
- Made sure customers are satisfied with everything
- Refilled drinks and brought out food
Cashier
Walmart
11.2010 - 04.2015
- Talked to customers and made sure customers had good experience
- Checked out customers items in timely manner
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Education
Associate of Science - Creative Digital Media
North Arkansas College
Harrison, AR05-2026
High School Diploma -
Alpena High School
Alpena, AR05-2008
Skills
- Administrative Experience
- Management Experience
- Oil Change
- Service Technician Experience
- Typing
- Supervising experience
- Customer service
- Cash handling
- Tire Service
- Leadership
- Positive attitude
- Attention to detail
Accomplishments
- Supervised team of eight staff members.
Certification
Driver's license
Personal Information
Authorized To Work: US
Languages
English
Native or Bilingual
Timeline
Spray Foam Installer/Cleaner
Ozark Foam InSEALator
03.2022 - Current
Labor Pool Float
NARMC
10.2021 - 03.2022
Service Manager and Technician
Walmart
09.2018 - 10.2021
Service Writer/ Sale Associate
Walmart
06.2015 - 08.2018
Waitress
Pizza Hut
04.2015 - 06.2015
Cashier
Walmart
11.2010 - 04.2015
Associate of Science - Creative Digital Media
North Arkansas College
High School Diploma -
Alpena High School
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