JERICCA THORPE

greet guest in your assigned areas. provide friendly and timely service to guest playing at slots, table games and poker room, prepare non alcoholic/ alcoholic beverages with proper garnish and place them on drink tray. offer food items and specials of the day cash handling and debit card payments. verifying ID's for 21 and up. clean up drink stations, keep the area stocked with supplies, take out trash.

• Maintain professional manner and exceptional customer service in a fast paced environment, ensure orders are delivered correctly, place food and beverage orders based on sales, trained new employees on all procedures

• Ability to multi-task in a fast pace setting, strong communication skills, work well under pressure, excellent customer service skills, preparing drink orders correctly in a timely manner, capable of working in a team as well as individually

• Greet guests seating at tables and machines assigned to my section, request drink orders both alcoholic and non-alcoholic, provide outstanding customer service, build clientele with frequent guests