Experienced professional focused on meeting or exceeding objectives seeking Massage Therapist position. Offers advanced training and knowledge of industry best practices. Recognized for leadership, planning abilities and clear, direct communication style.
Overview
24
24
years of professional experience
Work History
Massage Therapist
Pure Kauai
Princeville, Hawaii
04.2011 - 08.2021
Provided safe, effective and appropriate massage therapy techniques during customer appointments.
Performed massages for clients using hot stone, Swedish, deep tissue, sports and pregnancy methodologies.
Spoke with clients regarding health history, expectations, services and procedures for safety and customer satisfaction.
Maintained client satisfaction for high end travelers coming to Hawaii for massage therapy. Very inclusive and private accomodations, working with a team to ensure the best experience
Massage Therapist
Got Quality Massage
Honolulu, HI
10.2016 - 05.2017
Provided safe, effective and appropriate massage therapy techniques during customer appointments.
Performed massages for clients tailoring to medical massage. Swedish, deep tissue, sports methodologies.
Spoke with clients regarding health history, expectations, services and procedures for safety and customer satisfaction.
Maintained client treatment records and designed long-term care programs for return customers.
Soap notes tracking progress
Massage
Hale Koa Day Spa
Honolulu, HI
05.2016 - 04.2017
Provided safe, effective and appropriate massage therapy techniques during customer appointments.
Booked appointments, answered phones, greeted clients, handled payments and created client service tickets.
Spoke with clients regarding health history, expectations, services and procedures for safety and customer satisfaction.
Maintained client treatment records and designed long-term care programs for return customers.
Massage
St Regis Hotel Halelea Spa
Princeville, HI
05.2009 - 10.2016
Provided safe, effective and appropriate massage therapy techniques during customer appointments.
Booked appointments, answered phones, greeted clients, handled payments and created client service tickets.
Spoke with clients regarding health history, expectations, services and procedures for safety and customer satisfaction.
Maintained client treatment records and designed long-term care programs for return customers.
Grew sales with great work ethic, individualized beauty care plans and positive attitude.
Performed massages for clients using hot stone, Swedish, deep tissue, sports and pregnancy methodologies.
Maintained care products inventory and inspected equipment and selling areas for stock checks and organization.
Prepared oils and lotions for massages.
Forbes trained. Continuation training on all modalities and products.
Maintained excellent service to high end clients tailoring each service to their needs and expectations
Massage
Princeville Health Club and Spa, Massage
Kauai, HI
06.2008 - 10.2010
Provided safe, effective and appropriate massage therapy techniques during customer appointments.
Booked appointments, answered phones, greeted clients, handled payments and created client service tickets.
Spoke with clients regarding health history, expectations, services and procedures for safety and customer satisfaction.
Maintained client treatment records and designed long-term care programs for return customers.
Advised clients on areas such as posture, at-home exercises and stretches.
Assessed clients carefully to determine massage needs and potential problems due to individual physical conditions.
Assessed guest needs and identified muscle issues, medical conditions and contraindications before beginning session.
Prepared oils and lotions for massages.
Massage Therapist
Marriot, Alexander Day Spa
Lihue, Hawaii
09.2004 - 06.2007
Provided safe, effective and appropriate massage therapy techniques during customer appointments.
Spoke with clients regarding health history, expectations, services and procedures for safety and customer satisfaction.
Maintained client treatment records and designed long-term care programs for return customers.
Performed massages for clients using hot stone, Swedish, deep tissue, sports and pregnancy methodologies.
Created marketing advertisements to increase awareness of services and boost sales.
Performed body scrub therapy on individuals with skin needing exfoliation or hydration using both salt and sugar scrubs and individualized oil selections.
Addressed mobility limitations and generalized pain originating from muscle tightness through deep tissue massage techniques.
Aided customers in weight loss and detox through use of body wraps.
Education
Massage License / Certificate - Massage And Wellness
Kauai Community College
Lihue, HI
09.2004
Skills
Effective Communication
Forbes trained, in many high end spas and companies
expert in Hawaiian Lomi-lomi massage
Wellness Maintenance
Client Records Maintenance
Complex Problem-Solving
Information Gathering
Customer Inquiries
Customer Satisfaction
Flexibility Techniques
Interpersonal Communication Skills
Special Events
Corporate Policies and Procedures
Timeline
Massage Therapist
Got Quality Massage
10.2016 - 05.2017
Massage
Hale Koa Day Spa
05.2016 - 04.2017
Massage Therapist
Pure Kauai
04.2011 - 08.2021
Massage
St Regis Hotel Halelea Spa
05.2009 - 10.2016
Massage
Princeville Health Club and Spa, Massage
06.2008 - 10.2010
Massage Therapist
Marriot, Alexander Day Spa
09.2004 - 06.2007
Massage License / Certificate - Massage And Wellness
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