Jericho Quiap
Elmhurst,NY
Summary
Proven track record in enhancing customer satisfaction and streamlining operations, demonstrated at Starbucks through exceptional multitasking and time management skills. Adept at fostering teamwork and collaboration, significantly improving service delivery. Mastered heavy lifting and active learning, ensuring top-notch service and operational efficiency. Health Aide with background working with community healthcare organizations, delivering support to practitioners and patients. Provides clinical and administrative assistance, primary healthcare, and emergency response services. Passionate about educating patients on maintaining healthy lifestyles. Diligent and hard-working candidate ready to contribute solid effort as team member. Thorough and highly organized with excellent communication skills. Reliable worker with strong work ethic.
Overview
7
7
years of professional experience
Work History
Home Health Aide
Link Homecare/Rochelle Slovin
01.2021 - Current
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
Housekeeping Aide
Jamaica Hospital Center
03.2020 - 12.2020
- Cleaned floors with sweeping, dusting, damp or wet mopping and disinfecting.
- Managed time effectively while prioritizing tasks based on urgency or importance, resulting in optimized productivity levels throughout each shift.
- Assisted housekeeping department with cleaning activities such as sweeping, mopping, dusting and polishing.
- Adhered strictly to company policies and guidelines concerning hygiene practices, upholding a high standard of cleanliness at all times.
Food Service Worker
Korilla BBQ
09.2019 - 03.2020
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Greeted customers at counter to fulfill requests and answer questions.
Barista
Starbucks
02.2018 - 08.2019
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Expedited order processing times by quickly locating and preparing items for shipment.
- Prevented order discrepancies by properly labeling items and ensuring correct placement within the stockroom.
Server/Food Runner
House Of Inasal
07.2017 - 01.2018
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Bussed and reset tables to keep dining room and work areas clean.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Education
HHA Certificate - Home Health Aide
Efficient Care Training Center
Ridgewood, NY04.2024
CNA Certification - CNA Certification
Alliance Computing Solutions (ACS)
Flushing, NY08.2019
High School Diploma -
Liceo De Pila
Laguna, Philippines03.2015
Skills
- Active Learning
- Teamwork and Collaboration
- Attention to Detail
- Heavy Lifting
- Flexible Schedule
- Basic Math
- [Language] Fluency
- Multitasking
- Time Management
Timeline
Home Health Aide
Link Homecare/Rochelle Slovin
01.2021 - Current
Housekeeping Aide
Jamaica Hospital Center
03.2020 - 12.2020
Food Service Worker
Korilla BBQ
09.2019 - 03.2020
Barista
Starbucks
02.2018 - 08.2019
Server/Food Runner
House Of Inasal
07.2017 - 01.2018
HHA Certificate - Home Health Aide
Efficient Care Training Center
CNA Certification - CNA Certification
Alliance Computing Solutions (ACS)
High School Diploma -
Liceo De Pila