Summary
Overview
Work History
Education
Skills
Objectives
Timeline
Generic

Jeriel Reid

New York City

Summary

Dynamic and dependable professional with a strong background in customer service at Sofive. Proven ability to foster teamwork and resolve conflicts, enhancing brand loyalty. Skilled in food safety and preparation, while maintaining a clean environment. Recognized for effective communication and leadership, ensuring a positive experience for clients and teammates alike.

Overview

3
3
years of professional experience

Work History

Barista/Concessions Cashier

Sofive
Brooklyn
08.2024 - Current
  • Restocked self-service area with sweeteners, stir sticks and coffee cup sleeves.
  • Ensured compliance with health and safety regulations, including proper food handling and cleanliness standards.
  • Addressed and resolved customer concerns to maintain brand loyalty.
  • Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.
  • Received and accurately processed customer payments.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.

Lil Kickers Coach

Sofive
Brooklyn
08.2024 - Current
  • Mentored players on sportsmanship and teamwork, leading to a positive team atmosphere
  • Established positive relationships with players and parents, leading to more efficient and effective match days
  • Ensure that players have a productive yet fun time
  • Always clean up the equipment making it ready for the next day

Teacher Assistant

SYEP, Achievement First Apollo Elementary School
Brooklyn
07.2024 - 09.2024
  • We have established healthy relationships with students by actively supporting students with academic and behavioral aid.
  • Assisted in the preparation of lesson plans and materials
  • Supported the teacher in the classroom by providing instruction and guidance to students.
  • Supervised Students in the classroom and cafeteria.
  • Assist with student discipline and behavioral management.

Community Service Volunteer

Achievement First East Brooklyn High School
Brooklyn
02.2023 - 04.2023
  • Painted over graffiti on walls throughout the neighborhood
  • Wrote kind letters to the elderly and disturbed them at a center
  • Cleaned up parks by picking up trash and items that could affect our community
  • Showed appreciation and hard work to every given task.

Participant

SYEP
Brooklyn
05.2022 - 09.2022
  • I learned and improved my knowledge of finance and how to budget money.
  • I have communicated with others ensuring a nice respectable space.
  • It taught me how these finance skills can prepare me for the real world.
  • It gave me opportunities to expand my knowledge making these skills much easier.
  • Participating in this program allowed me to develop productive workplace habits, and engage in learning experiences that strengthened my social, civic, and leadership skills.

Education

Highschool -

Achievement First East Brooklyn Highschool
Brooklyn
04.2025

Skills

  • Teamwork
  • Dependable
  • Communicative
  • Fast learner
  • Responsible
  • Customer service

Objectives

  • Motivated to learn, grow, and excel in whatever I do
  • To be a positive influence to youths both my age and younger
  • To grow and develop skills to become a successful individual in society

Timeline

Barista/Concessions Cashier

Sofive
08.2024 - Current

Lil Kickers Coach

Sofive
08.2024 - Current

Teacher Assistant

SYEP, Achievement First Apollo Elementary School
07.2024 - 09.2024

Community Service Volunteer

Achievement First East Brooklyn High School
02.2023 - 04.2023

Participant

SYEP
05.2022 - 09.2022

Highschool -

Achievement First East Brooklyn Highschool

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Jeriel Reid