Jerika Braaten
Saint Cloud,MN
Summary
Highly organized Front Desk Receptionist with exemplary multitasking, time management, and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Holiday Inn and Suites
06.2023 - 08.2024
- Collected room deposits, fees, and payments.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Completed all tasks in compliance with company policies and procedures.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Maintained confidentiality of sensitive data to protect customer and business information.
2nd Assistant Manager
Menards
06.2020 - 01.2022
- Addressed customer concerns promptly and effectively.
- Processed end-of-day transactions diligently.
- Ensured timely and accurate retrieval of cash proceeds.
- Verified the total number of checks consistently.
- Oversaw completion of necessary paperwork.
Head Cashier
Menards
08.2018 - 06.2020
- Scheduled and ensured timely breaks for cashiers.
- Collected excess cash from tills.
- Aided cashiers in managing challenging scenarios.
Cashier
Menards
03.2018 - 08.2018
- Processed customer transactions efficiently.
- Addressed inquiries efficiently.
Machine Operator
Lakeland Tool & Engineering
06.2016 - 03.2018
- Ensure press remains clear.
- Maintain pace with team members efficiently.
- Maintained accurate flush fitting throughout assembly.
- Arranged object within specified enclosure.
Cashier
Super America
02.2015 - 09.2015
- Handled customer transactions efficiently.
- Maintain efficient workflow by coordinating additional staff.
- Ensured a tidy and organized store environment.
Education
None - undefined
Skills
- Machine Operator
- Packaging
- Flexibility
- Problem-solving
- Reliability
- Cashiering
- Assistant Manager Experience
- Team Work
- Supervising experience
- Retail management
- Organizational Skills
Certification
Driver's License
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Front Desk Receptionist
Holiday Inn and Suites
06.2023 - 08.2024
2nd Assistant Manager
Menards
06.2020 - 01.2022
Head Cashier
Menards
08.2018 - 06.2020
Cashier
Menards
03.2018 - 08.2018
Machine Operator
Lakeland Tool & Engineering
06.2016 - 03.2018
Cashier
Super America
02.2015 - 09.2015
None - undefined
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