Jerika Wallace
Edgewood,WA
Summary
Highly organized and detail-oriented administrative professional who excels in office management and special projects. Resourceful and adaptive team leader with expertise in project management, financial tracking, customer relationship management and marketing. Results-oriented strategic planner with extensive knowledge of practices.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Electrical Administrator
New Light Electric LLC
South Prairie, WA
02.2021 - Current
- Answer incoming calls and respond to customer inquiries.
- Self motivated to accomplish tasks and meet deadlines in a timely manner.
- Maintain filing system for important documents such as contracts and invoices.
- Update databases with new employee information, job changes and terminations.
- Develop spreadsheets to track project progress, budgets and other related data.
- Monitor emails, sorted mail and distributed correspondence accordingly.
- Respond promptly to customer complaints in a professional manner.
- Follow up with customer accounts to resolve unpaid or past due accounts.
- Monitor payroll, credit card purchases and invoicing to prevent financial errors.
- Set specific goals for projects to measure progress and evaluate end results.
Substitute Teacher
Sumner-Bonney Lake School District
Bonney Lake, WA
06.2019 - 03.2020
- Collaborated with other teachers to ensure student success.
- Created an environment conducive to learning while managing challenging behaviors.
- Integrated technology into lessons whenever possible.
- Adapted teaching methods to accommodate diverse learning styles.
- Administered tests and assessments according to school guidelines.
Education
Electrical Administrator
CITC
Bellevue, WA09.2020
Bachelor of Arts - Elementary Education And Middle Level Math
Central Washington University
Des Moines, WA06.2019
Associate of Arts - General Studies
Peirce Community College
Puyallup, WA06.2017
Skills
- Various Computer programs (Word, Excel, Quickbooks)
- Expense Reporting
- Work Planning and Prioritization
- Customer Service
Certification
- Electrical Administrator Card
Timeline
Electrical Administrator
New Light Electric LLC
02.2021 - Current
Substitute Teacher
Sumner-Bonney Lake School District
06.2019 - 03.2020
Electrical Administrator
CITC
Bachelor of Arts - Elementary Education And Middle Level Math
Central Washington University
Associate of Arts - General Studies
Peirce Community College