Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jerilyn Robinson

Santa Cruz,CA

Summary

Proficient in obtaining a personal history from a client and adept at client education, demonstrating exceptional multitasking abilities and a commitment to outstanding patient care. Skilled in laboratory procedures, medical record-keeping, client relations, and stocking inventory. Possesses excellent communication and customer service skills to deliver quality patient and client care.

Overview

3
3
years of professional experience

Work History

Veterinary Technician

Scotts Valley Veterinary Clinic
02.2024 - Current
  • Provided exceptional customer service, addressing client concerns and answering questions about pet health and wellness.
  • Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the clinic.
  • Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.

Veterinary Receptionist

Scotts Valley Veterinary Clinic
02.2024 - Current
  • Facilitated smooth daily operations by answering incoming calls, directing inquiries, and taking messages for veterinarians as needed.
  • Reduced wait times for clients by promptly checking in patients upon arrival at the clinic.
  • Coordinated patient scheduling, check-in, check-out, and billing payments.

Veterinary Technician Supervisor

Santa Cruz Veterinary Hospital
03.2022 - 01.2024
  • Acted as a resource for veterinary technicians seeking guidance on complex cases or challenging patient care situations.
  • Enhanced client satisfaction by establishing strong relationships with pet owners, and providing thorough education on preventive care and medical treatments.
  • Maintained high levels of hygiene and cleanliness within the facility, adhering to strict infection control protocols.

Education

Associates - Science in Veterinary Technology

Carrington College
Citrus Heights, CA
02.2022

Skills

  • Medical History Collection
  • Client Education
  • Operating multiple phone lines
  • Surgical procedures and support
  • Microsoft Office, Cornerstone, and database administration
  • Interpersonal communication and collaboration
  • General anesthesia monitoring
  • Veterinary office administration

Timeline

Veterinary Technician

Scotts Valley Veterinary Clinic
02.2024 - Current

Veterinary Receptionist

Scotts Valley Veterinary Clinic
02.2024 - Current

Veterinary Technician Supervisor

Santa Cruz Veterinary Hospital
03.2022 - 01.2024

Associates - Science in Veterinary Technology

Carrington College
Jerilyn Robinson