Jerin Babineaux
Lafayette,LA
Summary
Dynamic professional with a proven track record in customer service and problem-solving, honed at companies like Alorica. Skilled in multitasking and critical thinking, I excel in fast-paced environments, significantly enhancing customer satisfaction. Expert in utilizing computer skills for efficient task management, my background also includes a strong foundation in healthcare, ensuring meticulous attention to detail and organizational excellence.
Overview
7
7
years of professional experience
Work History
Billing and Credit
Alorica
2024.06 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collecting payments
- Proven ability to learn quickly and adapt to new situations.
- Work from home taking inbound and outbound calls.
CNA
Heritage Manor Nursing Home
2023.03 - 2024.03
- Assisted patients with daily living activities, promoting independence and dignity.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
Mental Health Tech
Compass Behavioral & Developmental Consultants
2021.11 - 2023.01
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Front Desk Receptionist
St.Charles Parish Hospital
2018.02 - 2020.01
- Scheduled, coordinated and confirmed appointments and meetings.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Answering calls and transferring to right department heads
Education
Graduate Certificate - Certified Nursing Assistant
Williams Institute
Houma, LA03.2023
Graduate Certificate - Clinical Medical Assistant
Williams Institute
Houma, LA05.2019
Skills
- Customer service
- Problem-solving
- Attention to detail
- Multitasking
- Critical thinking
- Computer skills
- Organizational skills
- Organization and time management
Timeline
Billing and Credit
Alorica
2024.06 - Current
CNA
Heritage Manor Nursing Home
2023.03 - 2024.03
Mental Health Tech
Compass Behavioral & Developmental Consultants
2021.11 - 2023.01
Front Desk Receptionist
St.Charles Parish Hospital
2018.02 - 2020.01
Graduate Certificate - Certified Nursing Assistant
Williams Institute
Graduate Certificate - Clinical Medical Assistant
Williams Institute